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Old 03-01-2011, 10:42 AM   #1
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Lichtsinn Motors

I did a search but there hasn't been much said about them for the past little while, so I thought I'd ask to see if anyone has bought from them in the past year or so, What there experience with them was.

Thanks Trap
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Old 03-01-2011, 10:58 AM   #2
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I bought some parts from them within the past month - same EXCELLENT level of service I experienced on other ordes over the past few years. Have your Winnebago/Itasca coach number serial number (not chassis VIN) available when you call to aid them in parts lookup.
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Old 03-01-2011, 12:04 PM   #3
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Ditto. Every experience I've had with them has been positive. Friendly, prompt, no problem.
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Old 03-01-2011, 12:08 PM   #4
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I just bought a replacement radio antenna for the radio in the outside entertainment center. It shipped the same day I ordered it.
As usual no problems.
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Old 03-01-2011, 12:25 PM   #5
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I have placed 3 orders in the past year, all handled promptly and professionally.
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Old 03-01-2011, 12:40 PM   #6
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Another satisfied customer - ordered several parts yesterday - to be shipped today.
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Old 03-01-2011, 01:26 PM   #7
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Have order from them 3 times in the last 3 months their parts service is professional, prompt and accurate,have dealt with David
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Old 03-01-2011, 01:55 PM   #8
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They actually ask you the customer how to improve their website which is not often done. I've been satisfied completely with their service having just placed another order today.
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Old 03-01-2011, 03:03 PM   #9
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Great service, great price, very friendly people.

Placed an order last month and received the part in two days. I had questions about the part and they answered my questions and even gave some advice.

Will definately order from them again.
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Old 03-02-2011, 07:56 AM   #10
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Professional, knowledgeable, courteous, fast shipping and they actually act like they want your business!

My local Winnebago (no)service dealer could learn alot from them.

David
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Old 03-02-2011, 08:03 AM   #11
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Isn't it great to see every single post about Lichtsinn be a positive post! I will add my kuddos. We were in the Yukon Territory when our windshield wiper motor went out. I searched all over their capital city of Whitehorse for someone that had a replacement motor or who could rebuild our motor. No luck. Finally, I called Lichtsinn and they had one in stock. Yea! I had them ship it to Tok Alaska because shipping to Canada involves a huge delay in Customs. We waited a day or so for the rain to pass by and headed to Tok. The wiper motor was waiting for us at the campground when we got there, I installed it in about 10 minutes and have been fine since. Lichtsinn came through for me again! They are my first point of contact for parts and so far have always had the part and have shipped it quickly. They have never sent a wrong part either.
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Old 03-02-2011, 08:31 AM   #12
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Lonnie & David head up the RV Parts Dept. They are knowledgeable, professional, efficient, prompt, & friendly. Need I say more.

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Old 03-02-2011, 08:47 AM   #13
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Quote:
Originally Posted by David Kanoy View Post
Professional, knowledgeable, courteous, fast shipping and they actually act like they want your business!
Wholeheartedly agree. I've dealt w/them for years. They are a model for Winny dealerships.

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Old 03-02-2011, 11:50 AM   #14
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Thanks for the replies so far, I was kind of referring to buying new, but I would think they would do just as well at that end to. I have had a little contact with them so far regarding purchasing, but we're still 10 months away from ordering.

Since we're Canadian it will be easier to order setup to come into Canada than try to deal with all the compliance issues when we cross the border.

Will be interesting to see what developes, cause the dealers up here in Alberta like to inflate there MSRPS and don;t like to give proper discounts.


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