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Old 03-08-2017, 11:54 AM   #29
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Originally Posted by RobbieH View Post
I was told flat out by our MHSRV salesman that they do NOT pre-check RVs before pickup. We were offered a camp spot at the dealership if we wished to discover the bugs while on the lot. Instead, we camped at a nearby state park. I could be wrong, maybe there are some dealerships out there that go through the coaches before you pick them up, but my experience buying new, plus the comments by people here and on other RV forums state otherwise. I guess you got lucky!

Ours spent 172 days in the shop during the first 11 months of ownership. Not a very good use of our $120k.
I think you made a mistake buying from them then. Did they not even go through the unit with you before you signed the paperwork?

Anyone else experience a dealer who refuses to do a pre-delivery inspection?
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Old 03-08-2017, 12:48 PM   #30
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The dealership does not do a QA check before your purchase. None of them do. It's up to you to go through the RV AFTER purchase and report back the issues, put it in the shop, and hope you get it back within a month or two. We learned this with our first RV purchase. It is a much different process than just about anything else you'll ever purchase. That's part of why our second RV is a used unit and not a new one.
The place I bought my RVs from does a check of all components before I did a walk through. I was there when they were testing one of the RVs, every faucet was turned on they had the toilet held open doing a nonstop flush. They were testing the AC, the furnace the stove, the microwave, the tvs all going and all lights turned on.

I had taken it out for a test drive before closing, and they made sure to check that the alignment was correct. They provided a list of everything they go through as part of the PDI. This was all done prior to me signing anything....the day of closing they walk you through everything again....they give you a clipboard to take notes and complete a checklist.

They showed me where everything from where each valve is located, to how to use the dvd players. They even had us go through the process of checking putting the jacks down and extending the slide, and then reversing the process.

After all that was complete I then was pointed to the room to sign the papers.
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Old 03-08-2017, 12:52 PM   #31
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I think you made a mistake buying from them then. Did they not even go through the unit with you before you signed the paperwork?

Anyone else experience a dealer who refuses to do a pre-delivery inspection?
We did a quick test drive and a short walk through. I mentioned some issues with drawers, and they said it was up to us to take the unit home, identify the issues, then schedule to take it back for repairs.

You have all given me another reason to dislike MHSRV.
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Old 03-08-2017, 12:58 PM   #32
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Dealer won't do warranty work

I was unaware of mhsrv not doing a PDI. ( pre delivery inspection) on a new coach. I guess if true I'd never buy there, I can't believe manufactures would let them do that . Perhaps true on a used or consigned coach but..... This is news if true!
Every rv I've bought has been set up cleaned and all functions demonstrated (3 new trailers via 3 different dealers) the two mh I've bought were used but via dealers with the same treatment. The last at ,beaver motorcoach sales, in Bend Or was washed, carpets cleaned all systems checked out burnt out interior light bulbs replaced and they had spent 10 hours shop time repairing and adjusting things. I only knew this because they described what the had done and made me wait another week to do the 2hour walk through, so they could complete repairs to the audio system and power cord retraction motor.
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Old 03-08-2017, 01:09 PM   #33
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We purchased from MHSRV and they let us stay on their lot for, I think it was 3 or 4 days. They provided a tech to go through the RV with us. Turns out that guy knew less than we did and was pretty much a waste of time.

My point was that MHSRV will let you stay on their lot and perform a PDI with you and fix items that are found. Just beware that the guy they provide may not be very knowledgeable.
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Old 03-08-2017, 01:12 PM   #34
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I'd say you're correct on used RV's, but incorrect on new units. I've bought 2 new TT's (different dealers) and both were inspected and systems tested before I ever arrived to do my own inspection.
This is my experience too. I did a separate PDI before delivery, but the dealers have been good. The Winnebago manual says that the selling dealer has to do a full inspection prior to delivery. If anything is missed (of significant magnitude), I'm sure Winnebago would like to hear.
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Old 03-08-2017, 11:51 PM   #35
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Originally Posted by RobbieH View Post
I was told flat out by our MHSRV salesman that they do NOT pre-check RVs before pickup. We were offered a camp spot at the dealership if we wished to discover the bugs while on the lot. Instead, we camped at a nearby state park. I could be wrong, maybe there are some dealerships out there that go through the coaches before you pick them up, but my experience buying new, plus the comments by people here and on other RV forums state otherwise. I guess you got lucky!

Ours spent 172 days in the shop during the first 11 months of ownership. Not a very good use of our $120k.
My neighbor just bought a class A from MHSRV. He told me specifically, that they did perform a PDI. Turned out the rear air didn't work and MHSRV replaced it the same day,,, before my neighbor took delivery.
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Old 03-10-2017, 07:46 AM   #36
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I saved over $25,000 by buying at a different dealer than Ron Hoover.
So I just offer to pay any difference between what winnebago pays and what they normally charge. I'm still saving thousands.
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