Reply
 
Thread Tools Search this Thread Display Modes
 
Old 04-01-2014, 09:58 PM   #1
Winnebago Camper
 
dbeck's Avatar
 
Join Date: Dec 2009
Location: Ohio
Posts: 11
Satisfied Itasca/Winnebago owners

While following these threads I read about major problems with QC, customer service, and warranty concerns. This in turn gives us all the idea that Winnebago is a terrible company that does not care about the customer, only the almighty dollar. I have started this thread to hear from owners that are happy with their Winnebago/Itasca products and customer service. I have a 2011 Ellipse 42QD that I am extremely happy with. I have great support from my local dealer and when I have had to contact customer service with a question it was answered intelligently and courteously. How about it happy owners, let's hear from you.
dbeck is offline   Reply With Quote
Old 04-01-2014, 10:00 PM   #2
Winnie-Wise
 
UFO Pilot's Avatar
 
Join Date: Aug 2007
Location: Sonoma County, CA
Posts: 429
After 6 1/2 years we are still happy.
__________________
Wayne & Roberta and Maggie the Miracle Dog
08 Winnebago Destination 39W Gas UFO Workhorse Chassis
Making the Journey in our Destination

UFO Pilot is offline   Reply With Quote
Old 04-01-2014, 10:38 PM   #3
Winnebago Owner
 
dnystrom's Avatar
 
Join Date: Jan 2014
Posts: 178
10 years and 2 class A's.Winnebago/Itasca's I do think they make a good affordable
product. Yes, I am satisfied.
__________________
07 Meridian 34H 350 Cat
2010 Subaru Forester Tow
Home Port is Kingman,Az
KA7UYZ NRA Endowment Member Retired Fire Service
dnystrom is offline   Reply With Quote
Old 04-01-2014, 11:05 PM   #4
Winnebago Master
 
Join Date: Sep 2005
Posts: 962
Count us among the satisfied customers .... '99 Adventurer and '04 Journey.

I have been to the factory three times for service ... they fixed the problems each time. I have had great responses from Customer Service from several problems that I was fixing DIY.
skigramp is offline   Reply With Quote
Old 04-02-2014, 12:26 AM   #5
Winnebago Owner
 
Join Date: Apr 2007
Posts: 115
Have had MH for almost 14 yrs and have always been happy with the MH and the company.
__________________
2001 Horizon 2004 jeep GC
autofish is offline   Reply With Quote
Old 04-02-2014, 03:19 AM   #6
Winnebago Master
 
Join Date: Nov 2005
Posts: 1,025
2001 Adventurer and I am happy. You will hear a good number of complaints due to the fact that there are so many out there. Walk around any campground and just count how many Winnebago's you see compared to any other brand and many times you may see as many Winnebago's/Itasca's as all the other makes combined. Even if they are able to make 99.9% of their customers happy that could still end up leaving a hundred or so unhappy each year.
__________________
Neil V
2001 Winnebago Adventurer WFG35U
NeilV is offline   Reply With Quote
Old 04-02-2014, 05:14 AM   #7
Winnie-Wise
 
SuperGewl's Avatar
 
Join Date: Aug 2004
Location: Oregon
Posts: 477
I had a used 03 Itasca Suncruiser and loved it. Now I'm sporting a 2014 Itasca Sunstar and love it. I think they make great products and if I were to upgrade again it would also be to a Itasca or Winnebago. I like the way they do things. Most of them just make sense and the overall quality seems a bit higher than a lot of the other models. As with any purchase like this or even a car or better yet that Million dollar home there will be some issues. Just along as they stand behind it and get it fixed right I'm happy.

Yep count me in
__________________
Retired Navy Submariner
2014 Itasca Sunstar 35F; 5 Star tuned; 2014 Jeep Cherokee TrailHawk
SuperGewl is offline   Reply With Quote
Old 04-02-2014, 06:12 AM   #8
Winnebago Master
 
Join Date: Nov 2005
Posts: 1,079
We had a 2001 Adventurer for over 12 years. In that time we logged over 100,000 miles with very few problems. Last year we traded it in for a 2013 Adventurer. The new one works as well if not better than the previous one and already has over 13,000 miles on it. Again with almost no problems.

As with anything mechanical there's bound to be some problems along the way. The nice thing is that if/when problems do arise they've always been handled promptly by the expert technicians at the Winnebago factory in Forest City IA.

We looked at other brands, but keep coming back to Winnebago for the quality product and expert service they offer. We are more than satisfied and would recommend a Winnebago product to anyone looking for a quality motorhome.
__________________
Hikerdogs
2013 Adventurer 32H
Hikerdogs is offline   Reply With Quote
Old 04-02-2014, 06:27 AM   #9
Winnie-Wise
 
Wizard's Avatar
 
Join Date: Mar 2007
Location: Home on the hill in Georgia
Posts: 296
On our 3rd Winnebago and would buy another, just hope no time soon
__________________
Jerry & Patsy Potter, Taz & Jake Jr.
2000 Winnebago Journey
2006 Ford Explorer 4X4
[SIGPIC][/SIGPIC]
Wizard is offline   Reply With Quote
Old 04-02-2014, 06:48 AM   #10
Winnie-Wise
 
aauummm's Avatar
 
Join Date: Oct 2013
Location: Altoona, Iowa
Posts: 419
We love our Itasca. We bought it new and since then I've adjusted and or fixed a few minor items that most people could do. Our two previous MH's were from a different company and in comparison the Winnebago product is much better in the quality of construction, design, floor plan, materials, etc and at a reasonable price.

Factory support is fantastic and I had a good purchase experience with the dealer that we bought it from. Actually, the MH has never been back to the dealer because there were no items that I needed a dealer to fix. The only failure on the MH was a gear on a PowerGear slideout arm (not a Winnebago problem) and the arm was replaced at the Winnebago factory at no cost to me.

If I were to upgrade I would get a Journey/Meridian 34Y/34B which has the same exact floorplan as ours but is the diesel version.
Attached Thumbnails
Click image for larger version

Name:	100_5523.jpg
Views:	255
Size:	573.3 KB
ID:	59729  
__________________
2010 Itasca Sunova 33C (a lot of modifications)
2004 Jeep Rubicon, 34K miles (highly modified)
Three cats and the wife
aauummm is offline   Reply With Quote
Old 04-02-2014, 07:41 AM   #11
Winnebago Owner
 
slick60's Avatar
 
Join Date: May 2003
Location: Smyrna
Posts: 58
On my second and hopefully last Winnie. Great service for the DIY guy and good parts access for older models. I like a Bago.
__________________
Life's a Journey Enjoy the Ride. Had a 39 ft. Journey now I have a 24 ft short Fuse.
slick60 is offline   Reply With Quote
Old 04-02-2014, 07:44 AM   #12
Winnebago Owner
 
codgerbill's Avatar
 
Join Date: Sep 2007
Location: Ann Arbor Michigan
Posts: 213
We have had some problems with the Suncruiser. The basement air went out and we had it "fixed" by the factory at the GNR (Grand National Rally in Forest City Iowa). It turned out the AC was not fixed and we had to have it re done in Michigan. The factory had a warranty on the repairs and refunded the labor and sent a new compressor to the service center where I had the work done. I had the work done at a Workhorse facility and there was no problem with Winnebago with regards to working thru the Workhorse dealer to facilitate the work (at no additional cost to me). I will say that the employees at Winnebago were really great to work with and very conscientious about helping the coach owners. Two years ago the wind caught the awning a week before we were going to the GNR and damaged the paint (full body paint) as well as destroying the awning. We had the work done at the factory (Winnebago) and they did an exceptional job on the replacement of the awning and refinishing of the paint work. The workers at the factory seem to go out of their way to take care of the owners concerns. We (meaning my wife) really loved the floor plan of the Suncruiser 37B and we have not seen anything to want to make us trade it in.
__________________
[SIGPIC][/SIGPIC]
2005 Suncruiser
Banks Powerpack
Chocolate lab (Buster)
2007 Jeep Wrangler
codgerbill is offline   Reply With Quote
Old 04-02-2014, 07:47 AM   #13
Winnebago Camper
 
VrrmmRydr's Avatar
 
Join Date: Jan 2013
Location: Northeast PA
Posts: 10
We have had our 'new to us' 2004 Journey for a year and a half. Still ginning from ear to ear. No problems or need to contact Wbago or dealer to date.
__________________
2004 Journey 34H, 350 C7
Frank, Kellee (& Harley)
VrrmmRydr is offline   Reply With Quote
Old 04-02-2014, 09:28 AM   #14
Winnebago Owner
 
D Lindy's Avatar
 
Join Date: Aug 2013
Posts: 245
Have had the unit shown below for 1 year now. We got it used so can't say what issues might have been when new, but love the unit, quick response from emails to their customer service center, Freightliners customer service center too. Our reason for buying this unit was the floor plan livability for full timing, we think it can't be beat.
__________________
2012 Journey 40U (Our Incredible Journey)
2008 Dodge Dakota(TOAD) 2005 Honda Shadow in TOAD
AF-1 braking system
D Lindy is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Another satisfied 5 Star customer WineLuvrs Winnebago General Discussions 8 04-18-2015 03:43 PM
WANTED: Input of Owners of Winnebago Journey/Itasca Meridian 36M austx Winnebago Class A Motorhomes 17 03-18-2015 06:21 AM
2013 Itasca/Winnebago QD owners questions/help smack2020 Winnebago Class A Motorhomes 12 07-31-2013 09:38 PM
Full body paint owners are you satisfied and front mask ct78barnes Winnebago General Discussions 13 03-26-2011 08:38 AM

» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Winnebago Industries or any of its affiliates. This is an independent, unofficial site.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 06:43 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.