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Old 07-01-2019, 07:02 AM   #1
Travato 59K
 
Join Date: Nov 2018
Location: DE.
Posts: 28
Nova kool stopped working

The Nova kool R4500 on our 2018 Travato quit last week. It has a 2 year warranty from the manufacturer. I called and they sent me a new control module. The new one converts the unit from AC/DC to strictly DC. Has anyone had problems installing the new unit? They sent some videos on how to do it, but the one video is for a different unit. Apparently they may have had issues with the old control module.
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Ron and Cindy
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Old 08-11-2019, 07:25 PM   #2
Winnebago Camper
 
Join Date: Jan 2016
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I did the same swap. The hardest part was getting the fridge out of the wall.


Mine actually just died again. I'm hoping they will send me another control module
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Old 08-12-2019, 11:05 AM   #3
Travato 59K
 
Join Date: Nov 2018
Location: DE.
Posts: 28
Get OUT!!!!! How long did the replacement module last? I have to send in pictures of the old module with the wires cut off. I’m assuming it’s for warranty on the new module.
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Old 08-12-2019, 10:48 PM   #4
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Maybe 6-8mos? Yeah, the photo is so they will cover the new one. They want to talk to me on the phone, so I'll see what they say tomorrow.


Nice people, but I'm not thrilled with their electronic designs.
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Old 08-13-2019, 12:02 PM   #5
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Join Date: Nov 2018
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The fellow I spoke to was super friendly and helpful. Once I told him the model number, serial number, and what happened, he put me on hold for about 20 seconds, then told me he was sending the new module. I could only assume they knew the unit had an issue. We bought our Travato new in Oct of 2017. We don’t use the fridge a lot, and it lasted around 18 months.
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