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Old 05-19-2015, 07:18 AM   #21
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I left everything in place and just swapped connections on back of Matrix. Matrix has to be bad
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Old 05-19-2015, 07:34 AM   #22
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O.K. then- hopefully you guys can both get your parts replaced under warrantee, right?
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Old 05-19-2015, 08:06 AM   #23
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We had a is sue with ours.(see sig.) took it to Forrest city, Ia las fall , 2014.After a couple of days of diagnostics. They just replaced the whole system. Problem solved.
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Old 05-19-2015, 04:16 PM   #24
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I left everything in place and just swapped connections on back of Matrix. Matrix has to be bad
I talked with the company and they sent me a larger Power Supply to swap and try first. If no luck, then they will swap the unit.
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Old 05-21-2015, 09:51 AM   #25
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I believe part of the issue is with the backlight on the SAMSUNG main TV. This interference has been reported on both SAMSUNG and DISH forums.

The system seems much more robust (not perfect) when using the aft TV.

I've tried total darkness with only the aft TV and it is still not perfect.

What I've discovered so far:

1. The Dish network receiver (211z I think) is very sensitive to angle of the arriving beam - I have not figured out the optimal beam.

2. The dish network receiver is also sensitive to heat and will stop degrade if it gets hot

3. The apple tv is intermittent most of time. It has a IR receiver stuck to it and I am wondering if the multiple IR inputs found throughout the coach are conflicting with themselves?

4. The problem is no better with the Winnebago installed LG home theater.

I am speculating that the PACE unit itself is intermittent. I can sometimes get better behavior powercycling the unit. I am reluctant to replace the unit without better proof. It is possible one or more of the remote baluns are bad - those are hard to reset.

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O.P,

I wonder if there might be a flourescent fixture, defective or incompatible l.e.d. nearby or some other interfering device sitting near or in the same room with the i.r. that you are having trouble with?
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Old 05-27-2015, 05:44 PM   #26
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OK now that we have some more info I still need even ore info. Fill in your signature with your MH info. Each model has different setups. Your system may not even have the capability to change channels from the bedroom on the SAT. My system has to have 2 SAT boxes, one in the bedroom and one in the living room for that TV.
When I first got my coach I could watch Sat from any TV and change the receiver from any TV through the IR. My coach is wired such that any TV can be controlled through the IR.

I have my new Matrix to install and will let you know the outcome.
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Old 05-30-2015, 03:15 PM   #27
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The larger power supply made no difference. Installed the new Matrix and everything works as advertised. All is good here. Hopefully this one will last longer than the original one.

One thing also that I noticed after replacing. The new one powers much cooler than the original. The original was so hot when plutting my hand in the compartment. This one I have run for about two hours and in only warm.
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Old 05-30-2015, 03:30 PM   #28
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Good deal...did you replace it under warrantee or pay for it?
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Old 06-01-2015, 02:18 PM   #29
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Warranty
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Old 06-22-2015, 07:11 PM   #30
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Any source for the sticky stuff on the IR recievers

Whew - More issues with this silly thing.

If Winnebago comes up with a better solution than the PACE, I may have to upset the wife and spend some money.

Anyhow, in my constant debugging, I've "worn out" the sticky on the IR receivers coming out of the PACE. Does anyone know if there is a way to renew that sticky thing. My wife suggested Gorilla Glue only half joking....
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Old 06-22-2015, 07:44 PM   #31
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jrpend, just get some double sided tape, doesn't take much to hold it on.
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Old 06-22-2015, 11:40 PM   #32
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In our 2014 38Q we are on the third 4x4 Matrix. I bought one on eBay for a spare but it was an older model and I would have had to change out all of the baluns and IR emitter/receivers. Now, the signal goes out randomly for exactly 5 seconds. Not very good QC in Forest City.
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Old 06-24-2015, 09:36 AM   #33
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I-R / Matrix

Had ours fixed at the factory, last Sep.
Winnebago replaced the whole system. Replaced on there dime.
They spent a lot of time on the phone with the MFG.
It has worked perfect since
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