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Old 08-20-2018, 12:04 PM   #1
Winnebago Camper
 
Join Date: Aug 2018
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Build quality on new 26RBSS.

We bought a new 26RBSS in December 2017. It sat winterized until April of this year. We've had many build quality problems with it since. 1st trip out, the gravity fill hose leaked water to the inside of the camper. The hose was loose behind the outside wall. Then the latch fell off the screen door. Now the catches for the latches on the outdoor storage areas have come off. Also, the first time I climbed onto the roof, I noticed the heads of 2 screws under the membrane poking up, like they're not driven in completely. I'm still under warranty. The dealer put a hack-job of a fix on the screen door, and I have a warranty claim on the roof, but my biggest concern is that when I see how these broken things were put together, it's obvious that they were destined to fail. These hatch latches were installed with 2 small, short wood screws into a very thin piece of aluminum. It's impossible that it could have lasted very long. I can't be the only one having these issues. I'm fixing these things myself now, except for the roof, because of the lousy job the dealer did on the door. We're thrilled with everything about the camper, except for the build quality. Is anyone else having issues?
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Old 08-21-2018, 08:02 AM   #2
Joe & Maggie
 
Join Date: Apr 2018
Location: Michigan
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We have a 30RLSS we picked up in April and have had a laundry list of problems!
1. Fresh Water Pump didn’t work.
2. Kitchen Slide wasn’t balanced and gouged the floor.
3. Wire nut on Main AC was cracked and caused a short.
4. Thremo fuse in refrigerator failed.
5. Seam tape started to come off not enough glue.
6. Windows wouldn’t close all the way unless pushed from the outside.
7. Island facia was cut to long and wasn’t glued on bottom popped off while traveling caught on recliner and broke.
8. Main Door out of alinement and wouldn’t close unless slammed.
9. When we picked up Trailer the Dealer pointed out that counter top was cracked by the stove.

Our dealer Vicar’s RV has been superb in fixing the problems so far everything has been fixed to our satisfaction in fact they have done walk through on everything with my wife and I to make sure everything is fixed correctly.
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Old 08-21-2018, 06:14 PM   #3
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I talked to the dealer today about the cargo doors. He said they've replaced a lot of them, under warranty, with new doors with 2 latches. I emailed pics, and am waiting to see what's next.
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Old 08-28-2018, 08:11 PM   #4
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We bought our 2017 26RBSS in June 2017. The quality has not been what we were used to as we had a Jayco in the past. Seem at front roof caused a leak in March this year as it separated from the roof. I have researched this and it is common. I resealed everything and now no leak. Speaker covers fall off continuously. Screws on outside are all coming out. Walls are not glued together well. I love the layout but I’m very unimpressed with Winnebago so far. I’m hoping it will get better.
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Old 08-29-2018, 08:08 PM   #5
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From what I have been reading over the past 2 years I think the build quality has gone down on all production RVs. We were set on an Airstream but decided to look at other brands as the Airstreams are cramped, shower too low and the price is very high. After over 2 years on the AS forums I have heard many, many reports of poor build quality on the AS as well. There are some custom made, high end RVs that have a high level of quality but the cost is high. I think to own a modern day production RV it's best to be handy, stuff is going to happen just like on a house. When we finally make our purchase in the near future I have already prepared myself not to have high expectations.
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Old 08-30-2018, 01:26 PM   #6
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Quote:
Originally Posted by bigb View Post
From what I have been reading over the past 2 years I think the build quality has gone down on all production RVs. We were set on an Airstream but decided to look at other brands as the Airstreams are cramped, shower too low and the price is very high. After over 2 years on the AS forums I have heard many, many reports of poor build quality on the AS as well. There are some custom made, high end RVs that have a high level of quality but the cost is high. I think to own a modern day production RV it's best to be handy, stuff is going to happen just like on a house. When we finally make our purchase in the near future I have already prepared myself not to have high expectations.
100% agree. My experience is that most of this comes with the territory of owning an RV these days. Unfortunately I'm at a point where I'm expecting things to break, leak, and then require costly repairs. Most RVs are made on the cheap to be light (more delicate materials) and cost effective for the Mfg.

For me it comes down to either, buying new so you are covered under some type of warranty or buying used with substantial cost savings but the knowledge that most likely you will be incurring future issues and repairs. With the rapid depreciation of RVs the choice is simple for me. My trailer was 2 1/2 years old, looked like new, and was 60% off its original price. I'll take that and factor in a few repairs over the next 5 years and come out ahead in my opinion, but that's just me.

Surprised about the AS though, figured at that price point they had better be solid.
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Old 08-30-2018, 02:31 PM   #7
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100% agree. My experience is that most of this comes with the territory of owning an RV these days. Unfortunately I'm at a point where I'm expecting things to break, leak, and then require costly repairs. Most RVs are made on the cheap to be light (more delicate materials) and cost effective for the Mfg.

For me it comes down to either, buying new so you are covered under some type of warranty or buying used with substantial cost savings but the knowledge that most likely you will be incurring future issues and repairs. With the rapid depreciation of RVs the choice is simple for me. My trailer was 2 1/2 years old, looked like new, and was 60% off its original price. I'll take that and factor in a few repairs over the next 5 years and come out ahead in my opinion, but that's just me.

Surprised about the AS though, figured at that price point they had better be solid.
You come across as pretty optimistic, which is great, and I agree that RVrs need to be somewhat able to handle at least small repairs. But for the manufacturers to be complacent about build quality, and taking that attitude for granted is a recipe for disaster. Just look at the auto industry. What you're describing is their first 60 years, and people demanded better. We did plenty of research before settling on a Winnebago, but to be honest, we let the name influence our decision. Never again. I could have gotten these same problems for much less money.
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Old 08-30-2018, 02:57 PM   #8
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Originally Posted by RayBob58 View Post
You come across as pretty optimistic, which is great, and I agree that RVrs need to be somewhat able to handle at least small repairs. But for the manufacturers to be complacent about build quality, and taking that attitude for granted is a recipe for disaster. Just look at the auto industry. What you're describing is their first 60 years, and people demanded better. We did plenty of research before settling on a Winnebago, but to be honest, we let the name influence our decision. Never again. I could have gotten these same problems for much less money.
Well, I'm certainly not happy with the way things are in the industry but it's just my observance and experience that they all seem to be the same. When I walk around an RV show and look at the different manufactures and see the same old cheap/light materials in all of them none really seems to be better than the other. In RV forums I see so many people that buy new trailers that immediately have a long punch list of things to be fixed before they even leave the lot much less in the immediate time frame. The manufactures leave the final fixes and quality control up to the dealers which I find odd.

Like you, I did search out the Winnebago brand thinking it would be a notch above the rest. But unfortunately it's not any better than anyone else in my opinion. I like my trailer, like the design and layout but wish they would come up with better materials for cabinetry that isn't so easily damaged. So far, the littlest bit of water damages the "wood" like nothing. My trailer is currently at a dealership 300 miles away awaiting parts to fix water intrusion at the slide out and repairs on all the damaged wood. Water was leaking in the kitchen slide because of damaged rubber gaskets. The wood door jam around the food pantry has swollen up like a blown firecracker - splitting. As well as the wood door jam at the bathroom door which may have been from the shower splashing out. Even a small bit of the "wood" has swelled from a tiny bit of water leaking from the front of the refrigerator. It's very frustrating that this faux-wood cardboard crap they use is so easily damaged. I do understand the stuff is light, but I just wonder if there isn't something better out there that could be used instead.
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Old 08-30-2018, 06:32 PM   #9
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Here's the cargo door catch I'm having trouble with. Those two wood screws into that thin piece of aluminum is all that hold the door closed. One has already fallen off, and the other is about to. I would be ashamed to put my name on something this poorly designed.
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Old 08-30-2018, 06:37 PM   #10
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Here's a different perspective. A very poor design.
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Old 08-30-2018, 07:36 PM   #11
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Here's my fix. I backed up the thin piece of aluminum with 1/8 x 1/2" x 4" flat stock, and used #10 machine screws with locknuts. It's a lot stronger. Ugly, though. It's a in-camp fix, with what tools I had.
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Old 08-31-2018, 08:42 PM   #12
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Pretty good repair, especially for one on the road!
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Old 08-31-2018, 09:14 PM   #13
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Thanks. Cordless tools help a lot. I talked to the dealer today about the cargo doors, and they are going to be replaced under warranty. The new doors will have double latches. Waiting on parts now.
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Old 09-24-2018, 05:36 PM   #14
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Quote:
Originally Posted by RayBob58 View Post
I talked to the dealer today about the cargo doors. He said they've replaced a lot of them, under warranty, with new doors with 2 latches. I emailed pics, and am waiting to see what's next.
Well, I dropped off the camper at the dealer today, as Winnebago is replacing our cargo doors under warranty. Waited about a month for parts. Supposed to be picking it up Thursday afternoon, and heading straight to BBQ on the River in Paducah KY. Fingers crossed.
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