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Old 10-27-2019, 08:53 PM   #121
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I have to agree with everything that Canyonlands mentioned. We bought our 2016 View 24J profile in June 2018 and have put just over 10k miles on her since. We just love ❤️ this rig. I do all my own servicing and have enjoyed making mods and upgrades many of which I have told Winnebago about.
At the GNR this past July we spoke with Winnebago about issues that we had with the front seat upholstery. They acknowledged the problem and gave us new upholstery and paid for our local dealership to replace it at no cost to us even though we were out of warranty. That is first rate customer service in my book.
For ease of service, great fuel economy (16.5mpg) and fun driving with the knowledge that weíre driving a crash worthy vehicle, I canít think of another vehicle that would give me all this. Highly recommend it 👍
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Old 10-27-2019, 09:02 PM   #122
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I have to agree with everything that Canyonlands mentioned. We bought our 2016 View 24J profile in June 2018 and have put just over 10k miles on her since. We just love ❤️ this rig. I do all my own servicing and have enjoyed making mods and upgrades many of which I have told Winnebago about.
At the GNR this past July we spoke with Winnebago about issues that we had with the front seat upholstery. They acknowledged the problem and gave us new upholstery and paid for our local dealership to replace it at no cost to us even though we were out of warranty. That is first rate customer service in my book.
For ease of service, great fuel economy (16.5mpg) and fun driving with the knowledge that weíre driving a crash worthy vehicle, I canít think of another vehicle that would give me all this. Highly recommend it 👍
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Old 10-28-2019, 11:42 AM   #123
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While they may have been nice to replace your upholstery you will find at some point like I have that they will not keep replacing the material. Last for me was to supply the material and I had to pay for the install. Unfortunately, they did not have a recall due to substandard material. They have been replacing the material for some people who complain, with.... you guessed it - the same substandard material.


I have had many vehicles with 100k miles and have never worn through the seat material.


Winnebago 1 year warranty, for many people who use their rv less than a month or two per year the problems won't show for a few years. In fact the last winnebago service guy said, "what are you doing, living in the rv" the last time I had to get material replaced for the second time since 2016. BTW I do not live in my rv full time.


Some people are now just finding out that their subfloors are getting soft. Lucky for me I noticed that before the warranty was up. One week in the factory shop... can't imagine how much it would have been if I had to pay out of pocket on that one. The tech's did a great job in fixing it.


I guess it's always a push/pull thing with customer service, fix something before the word gets out and everyone complains or files a class action. No business likes to get bad publicity and no business wants to loose profit fixing things unless there is a complaint. Buyer be aware!
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Old 10-28-2019, 12:34 PM   #124
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2018 Winnebago View 25J

I wanted to post an update on my last comments. The factory finally called us and is sending out a manager in January to look st the stress cracks on the front roof. We since bought a 2005 leisure van to travel and live in while down south. I love the handling of s class B along with 23 mpg. For two weeks were ready to kill each other over the lack of space. We learned to take turns moving around in it. We really miss the view when it comes to comfort but love the class b for getting around easily. Love both vehicles and realized that no one RV fits all your needs. We will probably keep the view as we spend 6 months a year in it and my wife loves the extra room. If you are a travel junkie and donít stay long in one place, definitely look at a class b.
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Old 11-07-2019, 10:08 AM   #125
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A resounding no. We have a new 2019 Navion and just winterized it and put it in storage for the season. Wish I didn't have to see it again. Outlined a few of the issues on the web page below. I'm sure this list will grow. The concept and layout are great. It's the actual implementation and build quality (or lack of) that has me disgusted.

[Moderator edit: Website link removed]
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Old 11-07-2019, 11:50 PM   #126
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Originally Posted by leeblue View Post
A resounding no. We have a new 2019 Navion and just winterized it and put it in storage for the season. Wish I didn't have to see it again. Outlined a few of the issues on the web page below. I'm sure this list will grow. The concept and layout are great. It's the actual implementation and build quality (or lack of) that has me disgusted.

[Moderator edit: Website link removed]
It might benefit other Navion owners (myself included) if we could read the issues this owner has incurred. Any chance of re-instating the link?
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Old 11-08-2019, 08:58 AM   #127
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Here's the content of the link that was deleted by the moderator:

In 2019 after much research and deliberation my wife purchased a Winnebago Navion. She works very hard and deserves to relax doing something she really enjoys. Therefore, it angers me when I see her taken advantage of. She purchased the Navion new and I'm shocked, knowing the price, at the sheer lack of thought and craftsmanship that was put into the construction of this unit.



1. Rust on the First Day
She found the unit she wanted in Ohio which is not anywhere near where we live. So we got a one-way rental car and drove two days to pick it up. These pictures were taken on our very first night. I can't believe that something brand new would have rust on it. Didn't the manufacturer anticipate that a RV may be exposed to the elements?






2. Bed Broken
This happened within the first month. It's the bed I was sleeping in and I was going to give it the benefit-of-the-doubt since I am not the lightest person and I toss and turn at night. When I investigated the problem this is what I found. The access panel for the water heater, which is weight bearing, was held on by staples. The piano hinge had detached because the screws were barely catching the frame. I've put my own time into repairing this and have not had any problems since. I am concerned that this shoddy work continues all through the coach.





2.1 As Feared
Two outings later the panel on the other bed broke. This one's supports were only help by a few staples. Must have been a hard month for Winnebago so screws were not in the budget.

3. Latches and Hinges on Overheads
The latches that hold the overhead compartments keep stripping out. They were poorly installed and the cabinets are made out of glorified cardboard and not wood. While we are on the subject of cabinets. One of the things my wife liked about this unit was the euro-style cabinets. Her brother has an Airstream with this style cabinet and she's always admired them. The Navion is more expensive than the Airstream so you would think the cabinets would be at least the same quality. Wrong. They are not even real. They are just cheap boxed cabinets with a curved door that doesn't of course match up with flat front of the frame.

4. Dump Setup
There's more than one issue with dumping the black and grey water on this rig. I don't know if it is any different on the other floorplans but on her 24V the access to the black water hose hookup is via a panel that only opens 90 degrees. That means you have to lay on the ground to reach it. This also applies to the grey, which is under a different panel and requires you hold down a button all the time you are pumping it out. My wife has been treated to a gush of black water every time she takes the cap off the black line. I suspect the valve has a slow leak.

5. State-of-the-art Entertainment System.
Are kidding me? Given the price of this rig it should be able to play a Blu-ray disc. Itís a 2019. Checkout where they elect to install it. Remember water and electricity are best friends. Whenever I see something like this all I can think is "Big Brains at Work". I also love the cutting edge remote. You have to sit in the doorway to operate it. Wow!.



There's many other things that just reinforce my opinion that no real effort or craftsmanship went into constructing this vehicle. They couldn't even be bothered to print labels for the fuse panel. Instead I have someone's hand written chicken scratches. I can only hope that the Mercedes part of it holds true to their reputation because everything that was added on to it is absolute rubbish.
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