Depending on how similar the 3500 Sprinter vans are to the cab chassis in terms of equipment and programming, any of these 3 could be causing a delay. One is quite unusual, the M20 speed limit removal instructions. Maybe that's more difficult that it sounds? Maybe it's the headlight aiming or the suspension issue.
https://www.nhtsa.gov/vehicle/2019/M...Communications
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2018 (2017 Sprinter Cab Chassis) Navion24V + 2016 JKU (sold @ ????)
2016 Sunstar 26HE, V10, 3V, 6 Speed (sold @ 4600 miles)
2002 Roadtrek C190P (sold @ 315,000kms)
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