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Old 06-29-2014, 09:14 AM   #15
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Has Winnebago stopped using Flair-It fittings and switched to crimped ones? They have used Flair-It fittings for many years.

As far as plastic for plumbing, PEX has been around for about 50 years. It's very common these days.
Out 2013 Adventurer has a mixture of both. The fittings to the outdoor shower have Flair-It fittings as well as the ones to the toilet. All others are the crimp style. I added shutoff valves inline just ahead all of the outlets (kitchen sink & water purifier, Bathroom sink, toilet, shower, and outdoor shower). If any of them fail or get sediment in them (from poor water sources) the individual outlet can be shut off leaving water to the remainder of the outlets.

It also helps when we leave the cold Wisconsin weather for warmer climates in the winter. We winterize everything with RV antifreeze in the fall then shut off the valves to the outdoor shower. When we put in fresh water for the trip south the outdoor shower will still have antifreeze in it. No worries about it freezing while traveling down the road 60+ miles an hour in -10* weather.
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Old 06-29-2014, 09:35 AM   #16
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BudLiteMan. Do you use a pressure reducer on your city water hookup? If not, this might eliminate your problem. Eddie Elk.
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Old 06-30-2014, 09:43 AM   #17
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Angry Update

Here is an update...

Called a mobile RV repair service who came out Saturday am. Guy replaces the leaking fitting, tests it and that fitting is now OK - except the one right next to it fails, repeat fix, test, new one fails. This goes on and on for a total of 6 replaced fittings around the water heater! Just moving the lines and fittings to repair them caused the next one to it to fail.

Guy leaves and 10 minutes later, fitting to water filter under the kitchen sink fails! Call him back and he turns around. Turns out not only was the fitting bad, but the hose/tubing was bent on installation of the water filter. No fittings available on his truck so he proceeds to remove the filter and cap the two fittings so at least we can have water - well at least hot water only in the kitchen because the cold supply was capped.

Guy basically says "I'd be worried if I were you about every fitting in the coach." Unbelievable!!

$500 later - problem is still not resolved, have some dripping from the terminated fittings and we have no confidence that WB will reimburse us.

Yes, we are using a water pressure regulator - and have since day one. Thanks for all your answers and input.

Sean & Gidget
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Old 06-30-2014, 01:41 PM   #18
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You sure it didn't freeze?
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Old 06-30-2014, 04:04 PM   #19
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You sure it didn't freeze?

Have no idea - bought it brand new off the CW lot in first part of April. It was winterized when we bought it - CW dewinterized it for us.
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Old 06-30-2014, 09:10 PM   #20
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Have no idea - bought it brand new off the CW lot in first part of April. It was winterized when we bought it - CW dewinterized it for us.
So why would you have to pay out of pocket to repair a 3 month old coach that's under warranty? I'm confused.
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Old 07-01-2014, 11:05 AM   #21
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So why would you have to pay out of pocket to repair a 3 month old coach that's under warranty? I'm confused.
He probably had to pay because the work was done by an independent contractor not associated with the dealer or Winnebago Industries. Most people who perform a service expect to get paid when the job is done.

I would save the receipts and present a copy of them to the dealer first. This is an extremely unusual situation most likely caused by freezing, defective materials in the fittings, or improper installation. I would also save the components that were replaced and present them (but not give them to the dealer) when you submit a claim.

If the dealer doesn't reimburse you for the cost contact Winnebago Customer Service. Make sure you present them with the receipts and broken parts.

As a side note our 2001 Adventurer had a number of the same style fittings and we never had a failure in 12+ years and over 100,000 miles. Our 2013 Adventurer also has quite a number of these fittings. Again none have failed in over a year and almost 15,000 miles. This is a highly unusual situation.
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Old 07-04-2014, 03:29 PM   #22
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He probably had to pay because the work was done by an independent contractor not associated with the dealer or Winnebago Industries. Most people who perform a service expect to get paid when the job is done.

I would save the receipts and present a copy of them to the dealer first. This is an extremely unusual situation most likely caused by freezing, defective materials in the fittings, or improper installation. I would also save the components that were replaced and present them (but not give them to the dealer) when you submit a claim.

If the dealer doesn't reimburse you for the cost contact Winnebago Customer Service. Make sure you present them with the receipts and broken parts.

As a side note our 2001 Adventurer had a number of the same style fittings and we never had a failure in 12+ years and over 100,000 miles. Our 2013 Adventurer also has quite a number of these fittings. Again none have failed in over a year and almost 15,000 miles. This is a highly unusual situation.
Camping World is open 7 days a week so you can always call them at some time most days. I would have been on the phone verifying the warranty options with either Camping World or Winnebago Industries before potentially paying someone to void a warranty. Winnebago also use to provide one year in their travel package that included trip interruption coverage just for such events so there was the possible option of leveraging that too.

My first trip out in my Adventurer I had all the warranty and service numbers to call in an envelope that I put in the front folder of the Winnebago Black Bag just so they would be all in one place and quick to get at.
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Old 07-04-2014, 11:50 PM   #23
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Camping World is open 7 days a week so you can always call them at some time most days. I would have been on the phone verifying the warranty options with either Camping World or Winnebago Industries before potentially paying someone to void a warranty. Winnebago also use to provide one year in their travel package that included trip interruption coverage just for such events so there was the possible option of leveraging that too.

My first trip out in my Adventurer I had all the warranty and service numbers to call in an envelope that I put in the front folder of the Winnebago Black Bag just so they would be all in one place and quick to get at.
Actually, CW's service area is only open M-F. We called them on Saturday to find that fact out and were offered an appointment in late Aug, which was a month away and we were on the road. CW referred us to the mobile repair service we used.
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Old 07-05-2014, 12:45 AM   #24
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Actually, CW's service area is only open M-F. We called them on Saturday to find that fact out and were offered an appointment in late Aug, which was a month away and we were on the road. CW referred us to the mobile repair service we used.
And were they or Winnebago the ones to reimburse you? Either Winnebago messed up building the coach or Camping World did in how they handled the coach before you bought it.

I believe you can see by now that these fittings have been universally used by many manufacturers for a decade possibly longer which has worked out better than many of the other choices that do not hold up as well in a vehicle and was actually an idea and product that solved problems.

Dealerships that let coaches freeze up on the other hand without properly inspecting them before selling them and then try to pan off the cost of their error on others is another matter.

I know that many times when I had a problem even under warranty I had to weigh in on the multiple trips to the dealer (largest in the Country though I believe at times they claim the World) to get things fixed that despite pictures with circles and arrows showing exactly where the problems were they still ended up looking somewhere else and ended up not doing the repairs. It would sometimes come down to how much time and gasoline will it take to take it to the dealer and in bulldogging then to get it done right compared to how much time cost and effort would it take to do it myself and more often then not it ended up being cheaper to do it myself taking less time than the round trip to the dealer and filling out the paper work.

One time they kept the coach so long that I had to go and blow out the lines in the coach during a freeze which if it caused any damage they would not be held accountable. They felt it was cheaper to take their chances with freezes and deal with any damages in a claim or litigation.
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Old 07-05-2014, 08:00 AM   #25
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And were they or Winnebago the ones to reimburse you? Either Winnebago messed up building the coach or Camping World did in how they handled the coach before you bought it.
A third possibility is that whoever made the fittings had a defective batch. Sometimes defects aren't apparent at installation, or even during an inspection. A few miles of vibration and several hours of pressurization could reveal defects not caught on the production line or by someone doing a PDI.
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Old 07-05-2014, 01:52 PM   #26
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Thanks everyone for your answers and advice. We contacted Winnebago and are scheduled to take it to Forest City to inspect the entire internal water system, test all the fittings, etc. We will continue the punch list process and present all the issues when we get there.

This forum has been an incredible resource and I have learned quite a bit. Obviously I was wrong about the engineering design of plastic fittings, but at the time and given the experiences we had, it was easy to place fault there.

Thanks again everyone. See you on the road!
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Old 07-05-2014, 02:03 PM   #27
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Thanks everyone for your answers and advice. We contacted Winnebago and are scheduled to take it to Forest City to inspect the entire internal water system, test all the fittings, etc. We will continue the punch list process and present all the issues when we get there.

This forum has been an incredible resource and I have learned quite a bit. Obviously I was wrong about the engineering design of plastic fittings, but at the time and given the experiences we had, it was easy to place fault there.

Thanks again everyone. See you on the road!
Glad to see you're getting somewhere with this. Just as a note about your punch list, make sure you go over it with them via telephone and/or email before you arrive because I believe they limit the number of warranty items they will fix on a give visit. As I recall, it was seven items but I could be wrong on that.

Rick
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Old 07-05-2014, 04:36 PM   #28
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Glad to see you're getting somewhere with this. Just as a not about your punch list, make sure you go over it with them via telephone and/or email before you arrive because I believe they limit the number of warranty items they will fix on a give visit. As I recall, it was seven items but I could be wrong on that.

Rick
7 is the number of items that will be repaired during the GNR later this month. You can submit any number of repairs (warranty or customer pay) at any other time.

When you make the appointment you are asked to submit the list of items you want repaired. You can submit as many or as few as you wish. That list can be expanded by any number up to 3 working days before your appointment. Within 3 days of your appointment or when you arrive you can only add 3 items to your list.

Just make sure to prioritize your list. If you have a list of 50 items they start with #1 and work their way down the list. If your primary items are #49 and #50 it could take several days to get to them.

If you decide to wait for your coach to be fixed they will take it into the service area at 7:00 AM on the Monday you have an appointment. They will work on it until 3:00 then return it to you for the evening. The next day they will come out again and take the coach to the service bays. This process will be repeated for as many days as it takes to complete your list.

There is a nice waiting area, but the days get awfully long sitting in one place. Be prepared to do some sightseeing or other activities to minimize the boredom. There's no need to stay glued to the service area waiting room. If you leave them a cell phone number they'll contact you for any information, and update you on the progress.
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