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07-15-2010, 08:45 AM
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#1
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Winnebago Master
Join Date: Jan 2007
Location: Litchfield Park, Arizona
Posts: 656
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Winnie or HWH for Slide Adjustment?
Would I be better off having Winnie in Forest City peform slide adjustments for me or would a trip to HWH make more sense? I'll be in the neighborhood of both in the next month or so. I'll certainly be getting work done at Winnie and have been planning to hit HWH as well but someone suggested Winnie would be a good place to have slides checked out.
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Rick, Nancy, Peanut & Lola our Westie Dogs & Bailey the Sheltie.
2007 Itasca Ellipse 40FD
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07-15-2010, 08:52 AM
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#2
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Winnebago Master
Join Date: Jun 2003
Location: Palisade CO
Posts: 895
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HWH has an excellent reputation for customer service but I would think that Winnebago has more experience adjusting the slides since they install so many of them.
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Clay WA5NMR - Ex Snowbird - 1 year, Ex Full timer for 11 years - 2004 Winnebago Sightseer 35N Workhorse chassis. Honda Accord toad.
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07-15-2010, 01:12 PM
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#3
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Winnebago Master
Join Date: Sep 2004
Location: Glen Allen, VA
Posts: 2,169
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Rick, I had the same question/concern. We are planning to be in Iowa in late September and I want my slide bushings replaced and any necessary adjustments made. While HWH makes the hydraulic mechanisms for the slides, Winne designs and installs the slide in the coach. So, I figured we would go to the factory and have an appointment on Sept. 27. I also want them to inspect my slide seals. Also, will get to tour the factory.
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'07 Country Coach Allure 470 Siskiyou Summit #31578, Cummins ISL 425; 2014 Ford F150 toad; Air Force One Toad Brake.
Glen Allen, VA; Smith Mountain Lake, VA.
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07-15-2010, 08:04 PM
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#4
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Winnebago Master
Join Date: Jan 2007
Location: Litchfield Park, Arizona
Posts: 656
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I think that makes sense for me too. I'll be there a month before you so I'll report back on how it goes.
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Rick, Nancy, Peanut & Lola our Westie Dogs & Bailey the Sheltie.
2007 Itasca Ellipse 40FD
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07-16-2010, 08:58 AM
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#5
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Winnie-Wise
Join Date: Aug 2006
Posts: 274
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Winnebago quoted me four and a half hours labor to adjust my living room slide. That was after charging me 1/2 hour to diagnose adjustment and tell me it is not really need just right now. Just the "step up" of the slide was adjusted all the way to max currently. I am thinking of removing the carpet and putting down wood or tile in it's place so wanted to know how much adjustment I had in case I need to raise the slide. BTW they had a special at the factory while I was there for carpet removal for $1,600. Price included 32 tiles installed. I guess you paid per tile if you needed more.
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07-16-2010, 05:25 PM
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#6
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Winnebago Master
Join Date: Jan 2007
Location: Litchfield Park, Arizona
Posts: 656
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Quote:
Originally Posted by MaverickBBD
Winnebago quoted me four and a half hours labor to adjust my living room slide. That was after charging me 1/2 hour to diagnose adjustment and tell me it is not really need just right now. Just the "step up" of the slide was adjusted all the way to max currently. I am thinking of removing the carpet and putting down wood or tile in it's place so wanted to know how much adjustment I had in case I need to raise the slide. BTW they had a special at the factory while I was there for carpet removal for $1,600. Price included 32 tiles installed. I guess you paid per tile if you needed more.
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Ouch that 4.5 hrs sounds expensive but from other stories I've heard, that $1600 is actually cheap with 32 tiles...
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Rick, Nancy, Peanut & Lola our Westie Dogs & Bailey the Sheltie.
2007 Itasca Ellipse 40FD
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07-16-2010, 05:56 PM
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#7
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Winnebago Owner
Join Date: Jan 2007
Location: Pahrump, NV
Posts: 125
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Quote:
Originally Posted by smlranger
Rick, I had the same question/concern. We are planning to be in Iowa in late September and I want my slide bushings replaced and any necessary adjustments made. While HWH makes the hydraulic mechanisms for the slides, Winne designs and installs the slide in the coach. So, I figured we would go to the factory and have an appointment on Sept. 27. I also want them to inspect my slide seals. Also, will get to tour the factory.
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Was there (HWH) last Sept. for a leak and hose replacements. They also replaced the bushings and there charges were minimal. Slides worked OK tho.
Richard
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2004 Horizon 40AD/ISC 350/2012 SILVERADO or 2008 Chevy HHR/Demco/Vmspc/FMCA-F394912/SKP-115085/2004 Can-Am Outlander/2013 Polaris RZR
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07-17-2010, 01:25 PM
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#8
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Winnebago Owner
Join Date: May 2007
Posts: 67
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We were just at HWH and I did ask them if they could verify the level of the slide and adjust if needed. He told me that they did not do that...could but didn't because as long as the mechanism to move the slide was working their end was OK. He suggested to take it to the factory.
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David and Fran
Airstream Classic
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07-18-2010, 07:43 PM
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#9
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Winnebago Master
Join Date: Dec 2003
Location: Weyauwega, WI US
Posts: 1,486
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What about the rubber seals around the slide. Is that Winnebago or HWH?
Don
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Don & Bev Morgan Weyauwega WI, 05 Itasca Horizon 40KD, 400 HP Cummins, Delorme GPS LT 40, Toad 07 Saturn Vue AWD, Air Force One, TST 510 TPMS, Mayor of Weyauwega 2007 - 2013, Waupaca Co Board Supervisor 2010 - 2014
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07-19-2010, 09:15 AM
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#10
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Winnebago Master
Join Date: Jun 2003
Location: Palisade CO
Posts: 895
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The seals are supplied and installed by Winnebago. HWH just supplies the mechanism and associated hydraulics that move the slides in and out.
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Clay WA5NMR - Ex Snowbird - 1 year, Ex Full timer for 11 years - 2004 Winnebago Sightseer 35N Workhorse chassis. Honda Accord toad.
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07-19-2010, 10:28 AM
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#11
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Winnebago Master
Join Date: Sep 2004
Location: Glen Allen, VA
Posts: 2,169
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Quote:
Originally Posted by Petro
What about the rubber seals around the slide. Is that Winnebago or HWH?
Don
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Don, they told me that slide seals can last many years. I have had one small leak at the lower rear of the bedroom slide so I just want them to inspect the seals. They did say there is a re-designed seal so I may just have them replace the seals on that slide.
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'07 Country Coach Allure 470 Siskiyou Summit #31578, Cummins ISL 425; 2014 Ford F150 toad; Air Force One Toad Brake.
Glen Allen, VA; Smith Mountain Lake, VA.
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07-26-2010, 10:00 PM
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#12
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Winnebago Camper
Join Date: Jul 2008
Posts: 20
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RickO
See my reply today under "Full side slide reliable"
NANYBLUE
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07-26-2010, 10:32 PM
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#13
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Winnebago Master
Join Date: Jan 2007
Location: Litchfield Park, Arizona
Posts: 656
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Thanks Navyblue. That's reassuring. It certainly sounds like the Winnie factory is going to be the best place for most slide issues.
I had my coach back there before and really enjoyed the tour. I made the mistake of passing through town the week before the GNR. This was before I knew what the GNR even was. I called ahead for an appointment and was told they weren't taking appts all month but since I was only going to be in the area on those days that I could come on in, show up at 7am and they'd work me in. I was impressed at the time but now that I know what the GNR entails I'm even more impressed.
My coach in nearly 4 years old now and I'm still glad I bought a Winnie...
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Rick, Nancy, Peanut & Lola our Westie Dogs & Bailey the Sheltie.
2007 Itasca Ellipse 40FD
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