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Old 03-30-2012, 07:19 PM   #1
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UPDATE: Winnebago leaking windshield

Well, my father-in-law has been given the final word regarding any dealer participation: he was offered $500 a couple of weeks ago and said 'no'; dealer said they would mull things over and call him back. They never did, so he called them to find out what had been decided: they told him the maximum they would pay him for reimbursement was $500. He declined.

You can read my original thread (http://www.irv2.com/forums/f101/2003...lp-115456.html) and decide for yourself if the dealer has any responsibility. I can say that neither my father-in-law or myself could recommend this Winnebago dealer to anyone in good faith, which is a shame because they are a mega multi-state-dealer. The motorhome was purchased used at La Mesa RV in Davis, CA, and the corporate office that made the final decision is located in San Diego, CA.

If they had taken ownership and paid anything reasonable towards the total costs, I'd be here to let everyone know how fair and reputable they are. While we understand that Winnebago likely has a windshield design problem that causes leaks, our issue has been that the dealer replaced the windshield and saw first-hand the damage that had been previously done by rust, and never said a word before my father-in-law took delivery. His new-to-him motorhome leaked like a sieve every time it rained, and La Mesa RV clearly feels they had no obligation to tell him that when making the deal. Cost to my father-in-law for this 'don't tell the customer/buyer' policy: $3,800, and it was not paid by insurance.

Naturally, based on their final decision, I'd have to say anyone deciding to purchase from La Mesa RV: BUYER BEWARE. While their website states ...'complimented by outstanding certified pre-owned RVs' I guess our question is 'certified what?' -RT
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Old 03-30-2012, 09:44 PM   #2
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I sure wish I knew how to start a class action against Winnebago and their windshield rust.
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Old 03-31-2012, 08:51 AM   #3
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I've never been to LaMesa, but I know their reputation on the several forums I monitor is very poor...
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Old 03-31-2012, 09:24 AM   #4
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Sometimes when you demand "all or nothing", you get nothing. Of course maybe $500.00 is chicken feed ?

Kerry
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Old 03-31-2012, 10:19 AM   #5
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Maybe if you started picketing their RV dealership their attitude would change. What they did was disgusting.
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Old 03-31-2012, 10:25 AM   #6
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I've dealt with their dealership in San Diego and I agree they "suck"
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Old 03-31-2012, 10:38 AM   #7
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If people only realized what the bad press costs them for their choice to stick to small reimbursement denials. One person not going to their dealership due to bad press has already cost them what they would have paid out. They continue to go deeper in the hole as word spreads - they tell 2 friends and they tell two friends and so on.
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Old 03-31-2012, 10:40 AM   #8
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The OP relates a terrible experience with LaMesa/Davis and I would be livid. However just to be fair we bought our first (and it may be our last) RV from them. Except for grossly overpaying for it originally (basically our fault for not using due diligence) we have been treated pretty fairly there during ensuing dealings for any issues. Some of which were under extended warrantee. However we did find it went much smoother when Matt was the service writer than the yahoo they have there now.
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Old 03-31-2012, 12:00 PM   #9
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They do "RV Shows" frequently in central Florida. We went to one in Bushnell two years ago still trying to decide whether or not we wanted a fifth wheel or a motorhome. I explained to the salesman that we were certainly not going to buy that day or any time soon but he just would not leave us alone. We finally left because it was impossible for us to discuss what we felt were important differences between the two without his putting in his two cents worth.
They had advertised free coffee cups or umbrellas, neither of which were we interested, in but my wife asked for an umbrella, when the young lady said they were all gone, my wife said "darn that's the only reason we drove 30 miles to come here, we aren't even interested in RVs" she immediately copped an attitude about not being able to bring enough handouts for everyone that wanted one????
After this topic, i'm glad we never visited their dealership. BTW - we purchased a couple of months later at Lazydays.
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Old 04-01-2012, 06:20 PM   #10
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Quote:
Originally Posted by Wayne M View Post
I sure wish I knew how to start a class action against Winnebago and their windshield rust.

That is easy.. Call Dewy, Cheatum & Howe Attorneys at Law.
(Ok so that's a fictional law frim thank you Mssrs Fine, Howard and Fine, also known as the 3 Stooges)


Seriously.. You start a class action by contacting an attorney, if he or she is interested they will tell you what you need to do next. If you find a sufficent class then the attorney will take the case.. When the settlement is made the Attorney's pay is decided upon by the Judge, You get paid out of what's left and when you cash the check you can take your sweety out to dinner... at McDonalds. cause that's all it wil cover..

(As for the attorney.. He gets to by a new 50 foot Yacht with his check, and funds left over for insurance license and fuel)
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Old 04-01-2012, 06:35 PM   #11
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I have heard of bad experiences with La Mesa. Fortunately, we had a very good one. Our salesperson was great and we only needed the service dept. a couple of times- and they did a good job. I'm sorry your dealings with them were not good- I hope everything turns out ok in the end.
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Old 04-01-2012, 07:37 PM   #12
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Originally Posted by wa8yxm View Post
You start a class action by contacting an attorney, if he or she is interested they will tell you what you need to do next. If you find a sufficent class then the attorney will take the case..
I would consider just that, or certainly at least help, except it seems that while I've read many threads and posts on the subject in three or four RV forums, no one seems to provide much information, other than acknowledging that it has happened to them. It almost comes across to me that even though people have spent $2,500-$4,000 for repairs, Winnebago owners just seem to accept it as the price to own an RV.

While I haven't taken my motorhome in for an inspection yet, I did go by today and pulled down (but didn't pull it out or remove) the reveal molding running across the bottom of the windshield: rust! I didn't have access to a ladder to check the top, but I'm sure it's rusted far worse, as that's where the water is leaking from inside the top of the windshield area and down the inside of the glass.

I'm guessing that far more people have a problem and just don't know it yet, either because they don't have the information of a potential problem, or haven't taken the time to pull away the molding a little bit to inspect. That's too bad, as collectively we might be able to get help from Winnebago. -RT
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Old 04-03-2012, 05:58 PM   #13
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Originally Posted by two-niner View Post
Sometimes when you demand "all or nothing", you get nothing. Of course maybe $500.00 is chicken feed ?

Kerry
Not sure what that 'reply' is based on, but just for clarification, I have never said anything along the lines of "all or nothing" in either thread. In fact, in the original thread, I clearly stated "My father-in-law, when asked, told the representative that he felt that them paying 50% of the total costs would be acceptable."

I also have stated that it would take more than $500 for my father-in-law to sign off on a dealer liability release, but nothing more should be read into that then exactly what it says.

While $500 isn't 'chicken feed', he would rather take other action then forfeit any of those rights for only $500. -RT
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Old 04-03-2012, 10:31 PM   #14
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Quote:
Originally Posted by wa8yxm View Post
That is easy.. Call Dewy, Cheatum & Howe Attorneys at Law.
(Ok so that's a fictional law frim thank you Mssrs Fine, Howard and Fine, also known as the 3 Stooges)


Seriously.. You start a class action by contacting an attorney, if he or she is interested they will tell you what you need to do next. If you find a sufficent class then the attorney will take the case.. When the settlement is made the Attorney's pay is decided upon by the Judge, You get paid out of what's left and when you cash the check you can take your sweety out to dinner... at McDonalds. cause that's all it wil cover..

(As for the attorney.. He gets to by a new 50 foot Yacht with his check, and funds left over for insurance license and fuel)
John,
(I like the size of your glasses, by the way)

I have an easy out. I was a little factious with my post. My son is a lawyer. The only thing he would get from me is whatever he may inherit.
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