You cannot trust the dealers to be honest about their dealings with Winnebago. I have heard too many times a dealer say Winniehasn't shipped the parts etc. You call Winnie and there isn't even a request for the parts.
Last year, out of warranty, we had problems with our gray water tank. It had shifted and water was running onto the ground. Since we were out of warranty we schedule an independent to do the work. I took pictures of the repair since we found that Winnie didn't put in all the supports for the tank. On a lark I sent the $500 bill to Winnie with an explanation, 2 months later they paid the bill after verifying with the repair shop.
If you go independent just make sure you have one bill for the Winnie warranty items and 1 bill for items that are your responsibility.
It is not winnie that is the problem, it is the dealers.
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Sue and Tom
2015 Winnebago Vista 36Y
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