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Old 11-09-2007, 12:50 PM   #1
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Took 30 minutes for the right rear to fully retract. All the others cam up in pretty short notice. I've tried just wiping them down, just lubing them, then lubing them then wiping them down, you name it. Anyone else have this problem and what did you do?
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Old 11-09-2007, 12:50 PM   #2
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Took 30 minutes for the right rear to fully retract. All the others cam up in pretty short notice. I've tried just wiping them down, just lubing them, then lubing them then wiping them down, you name it. Anyone else have this problem and what did you do?
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Old 11-09-2007, 01:08 PM   #3
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I had that same problem, at one time had to pry the jack up with my tool box as a fulcrum and a baseball bat as the lever!

The fix was to call H & H and tell them about it. They sent me two sets of heavy-duty springs for the rear jacks. That really helped. However, in cold weather they still take longer to retract, just the nature of oil.

Wiping the jacks with silicone (NOT WD-40!!) also helped them come up.
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Old 11-09-2007, 01:47 PM   #4
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I have a 99 Suncruser over the 8 years all 8 have been replaced. Currently the back 2 are sluggish coming up. If they don't come right up, I put them down again, and cycle again. Sometimes 3 times.

Once they have come up, and used daily, I don't have any problem. It is when I set for a week or more. Also I try to put them up as soon as I can before we leave so they will have time to come up.
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Old 11-09-2007, 01:49 PM   #5
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Also I usually put my blocks under the pads to spread the load. Since it is a diesel, I can put air into and out of the system and put additional blocks under them to force them up. The blocks when we stop keeps them mostly up now. That has really helped.
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Old 11-09-2007, 05:03 PM   #6
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The right rear jack is the one that always takes the longest to retract on our coach due to the hose length.

There is a chance you have springs that weren't properly heat treated by HWH's supplier and lose their tension after so many operation cycles, or you could have a bad jack. Your jacks should all retract within a couple of minutes of each other.

You should never have to resort to wiping the cylinder down with anything for them to retract promptly. If you do, then you have jack problems.
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Old 11-09-2007, 08:09 PM   #7
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We HAD the same problem you describe and ours was cured by a stop at HWH in Moscow on our way out West.
Two Rebuilt Jacks and 8 new springs and the system works like the Manual says it is supposed to work.
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Old 11-10-2007, 05:36 AM   #8
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Colder weather will also slow them down a little.
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Old 11-10-2007, 06:20 AM   #9
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HWH told me there might be a bad cap on the resivoir (sp?). I just haven't taken time to do what he said. Take the cap off and raise the jacks up. If they come up and you can hear the fluid running into the resivoir then the cap is bad.

My resivoir is under the entry steps as yours probably is since our rigs are fraternal twins.

Cold weather is also a factor. The fluid is much thicker and moves slower in cold weather. John's right too. My RR was thew slowest since it is the furthest from the tank.
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Old 11-10-2007, 08:00 AM   #10
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Thank you all for the responses. Sounds like a call to HVW is in order.
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Old 11-10-2007, 10:20 AM   #11
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whatever they do don't let them try to just give you new springs..

The dealer will try this first..
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Old 11-10-2007, 02:00 PM   #12
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Capt. Chet - Do you remember what you paid for the springs for the jacks? I would like to kinda of try that on one of the rear jacks to see if that would make a difference.
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Old 11-11-2007, 02:42 PM   #13
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Jeeperrmartin,

We were at the HWH factory in Sept. to have a burned out solenoid replaced. I had also mentioned the jacks sometimes take a long time to store. With no hesitation they replaced all springs with their new heavy duty type with no charge.

Try calling. If you explain your situation they might just send them to you.
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Old 11-11-2007, 08:53 PM   #14
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OK The Rear Springs were $26.40 each set and the Fronts were $21.46 each set. The Rebuilt Jacks on the rear were $112.50 each.
There was $31.55 of Tax.
I would hope you will talk with the folks at HWH as they are, as noted, some of the most Customer Service oriented people I have ever dealt with.
Good Luck.
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