When we felt we were having slide issues and that our large livingroom slide probably needed adjustment we did stop at HWH, we did however have an appointment with them for slow jacks The tech did look at the slide but said since Winnebago installs them they do the work on them but he did check the rails etc underneath and said they were fine(HWH is responsible for the rails). The jack adjustment was free as were the new springs they installed.
We then went to Forest City and Winnebago adjusted the slide, we went to the rally grounds service spaces overnight and had trouble with the slide so they came to the rally grounds site and did some other adjustments, we stayed another night and then went back into service for a few more tweaks. It's a heavy, flat floor slide with very little, read no clearance, on the fridge end so we have to keep it in line or have major problems.
HWH to Forest City is an easy one day trip up 380 thru Cedar Rapids, Waterloo, then 218 to Waverly, Charles City, then over to Mason City. It is 4 lane all the way to Clear Lake and usually not much traffic.
Maybe between the two stops, HWH and Winnebago, you'll get the knowledge and help you need/want.
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