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Old 07-12-2017, 05:39 PM   #1
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Should I get dent fixed?

I have a new Winnebago Adventurer 35P. There was a small dent on a compartment door when it was delivered. It's the kind that may have been caused by a car door on the trip to CA. If it was a car, I'd go to a paintless dent extractor and get it fixed for $100. However, because Winnebago glues the insulation to the back of the compartment door, both La Mesa RV in Davis CA and the Winnebago Service Center in Junction City OR say it needs to be sanded, fixed and remasked and repainted. Winnebago's estimate was $3400!! Even thought La Mesa is responsible for the fix, I am concerned about color matching and making sure it looks like it never happened.

My question is: should I have La Mesa fix it? What is the experience of others with a similar dent?

Thanks!
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Old 07-12-2017, 06:42 PM   #2
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Just IMO- Do not Except Delivery until its repaired or your gonna own it forever !
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Old 07-12-2017, 06:46 PM   #3
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Just IMO- Do not Except Delivery until its repaired or your gonna own it forever !
True statement.....
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Old 07-12-2017, 07:54 PM   #4
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I already did and did not notice at first. However, I did video tape my delivery inspection and it clearly shows the dent, even though I missed it. To La Mesa RVs credit, they immediately agreed to fix once they saw the evidence.
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Old 07-12-2017, 07:58 PM   #5
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$3400 has to be a hell of a dent. I would think being brand-new a color match should be no problem. I would take the part number off the back of the door and call Winnebago and get a price for a new one completely finished. How much would a new painted door cost ? I can't imagine a new door would be $3400.
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Old 07-12-2017, 08:13 PM   #6
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I crushed a compartment door on a tiffin ...ordered a new door had it painted total order 2k.
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Old 07-12-2017, 08:26 PM   #7
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Great idea! I'll call Winnebago and check the cost of a new one. I should have mentioned there was a very small dent on the rear compartment and the Winnebago estimate covered both.
I'll enclose a photo of the dent. It's not that big, which is why I missed it at delivery. Well, I was also starry eyed at the new coach! :-)

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Old 07-12-2017, 09:17 PM   #8
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Great idea! I'll call Winnebago and check the cost of a new one. I should have mentioned there was a very small dent on the rear compartment and the Winnebago estimate covered both.
I'll enclose a photo of the dent. It's not that big, which is why I missed it at delivery. Well, I was also starry eyed at the new coach! :-)

Attachment 168533
A sincere suggestion...I believe it won't be long before you have another dent and probably bigger than the one you're showing. I would just keep rolling and forget about it. If you ain't got dents and scratches...you ain't campin!

You may also touch base with dealer and see what he may do to make it right for you.
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Old 07-12-2017, 11:11 PM   #9
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No. The first ding is always the worst. Enjoy your motorhome there will be more dents dings scratches and broken windows.
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Old 07-12-2017, 11:14 PM   #10
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All good advice. It hurts, but doesnít keep me from loving the RV. Thanks!
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Old 07-13-2017, 07:02 AM   #11
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I have a new Winnebago Adventurer 35P. There was a small dent on a compartment door when it was delivered. It's the kind that may have been caused by a car door on the trip to CA. If it was a car, I'd go to a paintless dent extractor and get it fixed for $100. However, because Winnebago glues the insulation to the back of the compartment door, both La Mesa RV in Davis CA and the Winnebago Service Center in Junction City OR say it needs to be sanded, fixed and remasked and repainted. Winnebago's estimate was $3400!! Even thought La Mesa is responsible for the fix, I am concerned about color matching and making sure it looks like it never happened.

My question is: should I have La Mesa fix it? What is the experience of others with a similar dent?

Thanks!
I would have it fixed, but not by an RV dealer. As for the Winnebago factory it has been my experience that they don't do "traditional" body work. They replace panels and have them repainted. The same was true of a couple RV dealers we contacted. Eventually we went to our local Ford truck dealer and got a more reasonable estimate of $700.00. I would think the dealer would be more than happy to contract out the repair rather than spend that kind of money on a new panel.

As for who's responsible I would think it would be either the dealer or the transportation company. The transportation company driver is supposed to fill out an inspection form noting any damage prior to leaving Forest City. The dealer is supposed to inspect the coach and sign off on it once it arrives at their lot. If there is no paperwork stating the damage was identified prior to leaving the factory or when it arrived at the dealership I would think it would be the dealers responsibility.
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Old 07-13-2017, 11:58 AM   #12
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All good advice. It hurts, but doesnít keep me from loving the RV. Thanks!
Mr/Mrs Nut... I like your outlook. I too would be bothered by a dent in my new ride...especially when "someone else" puts it there. At least if "you" did it, it would be "your dent"!!! So, I truly get it!!!

As I contemplated your dilemma I looked in my mirror and noticed
"That I have a few dents and scratches too and I'm still goin"!!! There's gotta be a message there I thunk to myself!!! Misspellings and slang used on Porpoise!!!

Onward MacDuff
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Old 07-13-2017, 01:18 PM   #13
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The computer color matching is very accurate nowdays. I would remove the door and take to a competent auto or rv body shop and get a quote. Then call Winnebago factory for authorization. It will be much less than $3400. My guess is less than $1000 and Winnie should be happy to avoid the higher dealer charge, that is if it is considered warranty repair.
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Old 07-13-2017, 09:09 PM   #14
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Had to laugh, MacDuff! Thanks, all. I think Iíll get an estimate from a local shop and see where it takes me.
Thanks!!
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