Hey AFCHAP! You get the prize! Once I knew the "rivet heads" were decorative plugs, I removed them, took the whole assembly off of the door, removed the left end bracket (it holds the spring tensioner; the right side is merely a hole for the roller to ride in), wound it up tighter, put the left side bracket back on while keeping the spring wound, then reassembled the whole thing and re-installed it. Of course, it took an hour to figure it all out, but all is well now!
You do need a Thorsen screwdriver ( I think that is what it is called) to take out the screws, though.
Thanks a bunch for the help -- that's why I love this forum!
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2015 Forest River Forester 2501 TS
2013 Honda CRV
Long haired Doxies - Penny & Lucy
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