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Old 03-28-2007, 12:02 PM   #1
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Bought a 2004 Journey at Lazy Days just about a month ago and have been in the Keys since then with the coach.

On the way from Tampa to the Keys we noticed the house air wasn't blowing cold, and now the backup camera wont work.

We have an apointment to go to LD on the way home to have the work done, but it will cost us probably $1000 to stay somewhere till our appointiment. Can't get in there till 4/12

Questions....anyone have any clues to what to check for the camera fix?

How difficult is it to drop the air unit to fix it ourselves. Hubby is very handy, and we have a very good friend in the AC business.

Guess we are trying to figure out the most economical way to do this... go home, or back to Tampa which extends our orininal trip by 12 or more days.

thanks so much!!
Dual
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Old 03-28-2007, 12:02 PM   #2
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Bought a 2004 Journey at Lazy Days just about a month ago and have been in the Keys since then with the coach.

On the way from Tampa to the Keys we noticed the house air wasn't blowing cold, and now the backup camera wont work.

We have an apointment to go to LD on the way home to have the work done, but it will cost us probably $1000 to stay somewhere till our appointiment. Can't get in there till 4/12

Questions....anyone have any clues to what to check for the camera fix?

How difficult is it to drop the air unit to fix it ourselves. Hubby is very handy, and we have a very good friend in the AC business.

Guess we are trying to figure out the most economical way to do this... go home, or back to Tampa which extends our orininal trip by 12 or more days.

thanks so much!!
Dual
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Old 03-28-2007, 12:26 PM   #3
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I guess I don't understand your statement that it will cost you $1000 to stay somewhere until your appointment. If you mean that you would like to stay in the Tampa area until your appointment, why not stay in your RV? Lazy Days has a very large and nice campground that I'm sure they would let you stay at a reduced (or no) rate while waiting for THEM to do warranty work.

Personally, I wouldn't consider doing something myself if the coach is still under warranty because the cost could be considerably more than anticipated.
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Old 03-28-2007, 12:28 PM   #4
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dualgwp,

Welcome to the forum. Unfortunately I don't have the expertise you need but if you're at all familiar with this website then you know there are people that do. I'm sure you'll receive assistance shortly. Hope they are easy fixes.
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Old 03-28-2007, 01:13 PM   #5
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Welcome dualgwp to irv2 and the Winnebago forum.
If you have sent all those warranty forms in you may be able to get your items fix at a autorized vendor. You must have a call list for your two items give it a try. When I have been a Newmar factory they would call in vendor for AC's to be fixed.
Enjoy the forums and do post often.
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Old 03-28-2007, 01:26 PM   #6
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by dualgwp:
Bought a 2004 Journey at Lazy Days just about a month ago and have been in the Keys since then with the coach.

On the way from Tampa to the Keys we noticed the house air wasn't blowing cold, and now the backup camera wont work.

We have an apointment to go to LD on the way home to have the work done, but it will cost us probably $1000 to stay somewhere till our appointiment. Can't get in there till 4/12

Questions....anyone have any clues to what to check for the camera fix?

How difficult is it to drop the air unit to fix it ourselves. Hubby is very handy, and we have a very good friend in the AC business.

Guess we are trying to figure out the most economical way to do this... go home, or back to Tampa which extends our orininal trip by 12 or more days.

thanks so much!!
Dual </div></BLOCKQUOTE>

Check the A/B switch on the backup monitor. It is pretty easy to bump it to one of the alternate camera positions and if you don't have an alternate camera all you will see is a blank screen.

On the AC it could be any number of issues from a blown fuse to a bad compressor. LazyDays had my coach for over a month the last time I brought it in and that was the third time they were fixing the AC under warrenty.

Who is your service advisor? Some are OK while others have an attitude and are totaly incompetent. If it was not for the warrenty I would not have brought my coach back there for service.
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Old 03-28-2007, 01:55 PM   #7
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Dual:

Welcome to the forum . Just a suggestion..your AC is manufactured by RVP and there should be some contact info. in your black bag. If the AC is still under their warranty, they might be able to direct you to an authorized repair center. Did Lazy Days give you some bumper-to-bumper warranty on the rig?
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Old 03-28-2007, 03:50 PM   #8
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Welcome to the forum. This a friendly place and we have been helped alot. The good will and advice and insight have really gone a long way toward assisting us with solving problems and getting to know our Motor Home systems.

My 2004 Journey purchased at LD in September also had an A/C problem. We were fortunate in that the problem occurred before we departed. It was the thermostat. The mechanic also said that the duct running up the end cap may have opened. But I discounted that because the air volume was normal.

If you are out of the LD warranty then another alternative would be Haberson –RV in Holiday, Fl. I think their business volume will also require an extended appointment time. They are a Winnebago dealer and have provided us good service. If you are in warranty you may want to consider staying with LD as an A/C repair bill can be hefty. LD wrote the warranty charge for the thermostat repair as $2,971.

There is thread regarding the camera repair. The Sony cameras seem to be failing on our vintage. I've been lucky so far. As I recall others have found a replacement camera for about $250.
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Old 03-28-2007, 04:07 PM   #9
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I have an '05 Meridian. My air conditioning also failed. In my case, neither the air compressor nor the fan would operate. The heat pump would function however, so I knew it was probably the thermostat, which it was. RVP sent me a new one, which was waiting for me by the time I got home.
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Old 03-28-2007, 04:21 PM   #10
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by dualgwp:
Bought a 2004 Journey at Lazy Days just about a month ago and have been in the Keys since then with the coach.

On the way from Tampa to the Keys we noticed the house air wasn't blowing cold, and now the backup camera wont work.

We have an apointment to go to LD on the way home to have the work done, but it will cost us probably $1000 to stay somewhere till our appointiment. Can't get in there till 4/12

Questions....anyone have any clues to what to check for the camera fix?

How difficult is it to drop the air unit to fix it ourselves. Hubby is very handy, and we have a very good friend in the AC business.

Guess we are trying to figure out the most economical way to do this... go home, or back to Tampa which extends our orininal trip by 12 or more days.

thanks so much!!
Dual </div></BLOCKQUOTE>
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Old 03-28-2007, 04:23 PM   #11
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Pulling the ac/heat pump unit isn't all that difficult ...just cumbersome. You have to remove several plates, take a dozen or more screws out of the duct attached to the rear, disconnect all the wiring, and then slide it out onto a forklift or a wheeled cart just the right height. Then you have to be able to connect it to 120v power to test it and understand what you are finding. I've had mine pulled twice in the past 12 mo ... $300 labor each time even though I basically had to show them how to do it the second time. Both times, I had them tie off the wiring and I left the unit on their shop floor while I returned to the RV park until they had it repaired ...beats sitting there waiting while they figure it out and wait for parts to arrive.

If you are out of warranty with Lazy Daze, you can find authorized service centers on the RVP website at www.rvcomfort.com/rvp/products/offroof/heatpump.php
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Old 03-28-2007, 04:25 PM   #12
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by rojodoss:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by dualgwp:
Bought a 2004 Journey at Lazy Days just about a month ago and have been in the Keys since then with the coach.

On the way from Tampa to the Keys we noticed the house air wasn't blowing cold, and now the backup camera wont work.

We have an apointment to go to LD on the way home to have the work done, but it will cost us probably $1000 to stay somewhere till our appointiment. Can't get in there till 4/12

Questions....anyone have any clues to what to check for the camera fix?

How difficult is it to drop the air unit to fix it ourselves. Hubby is very handy, and we have a very good friend in the AC business.

Guess we are trying to figure out the most economical way to do this... go home, or back to Tampa which extends our orininal trip by 12 or more days.

thanks so much!my advice Stay away from lazy days for service at any cost.Dual </div></BLOCKQUOTE> </div></BLOCKQUOTE>my advice s
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Old 03-28-2007, 04:31 PM   #13
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from experience stay away from lazy days for any type of service, especially warranty. if you can get them to pay for repair at a reciprocating dealer or service center do so. after buying a new coach and returning it 3 times for service it was never repaired. I have heard nothing but negative for their service.
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Old 03-29-2007, 12:14 AM   #14
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by rojodoss:
from experience stay away from lazy days for any type of service, especially warranty. if you can get them to pay for repair at a reciprocating dealer or service center do so. after buying a new coach and returning it 3 times for service it was never repaired. I have heard nothing but negative for their service. </div></BLOCKQUOTE>

Whats wrong with getting called and being told that they are ready and waiting, calling to confirm the morning of arrival, letting them know an hour in advance when you will be there, calling them 10 minutes before your arrival and then when you get there they can't find your keys, paper work or coach. Then you wait 1/2 to 1 hour while they try to find everything and then give you back your coach partially repaired, dirty, with low batteries and additional items broken after having had it a month or so.

On one typical visit after already waiting 30 minutes one service advisor after telling us, "Welcome! You are important to us!", told us to "wait here" while she found our paper work and keys and was gone. After waiting an additional 20 minutes we went to have her paged only to see our keys and paperwork sitting on the counter. She did not return to where she told us to wait nor did she send anyone to advise us or have us paged. We did not feel important to say the least. We took the keys and ran!

Yes the coach was not completly repaired, it was dirty/soiled inside and out by the techs and we have to repair the sidewalls now cracked and damaged in the bottom corners of the slide opening from their failed attempts to fix a hydraulic leak in the bedroom slide. To add to it they did not use HWH fluid when the refilled the system and we now have a transmission oil stain in the bedroom carpet that has been very difficult to get out after repeated cleanings. The hydraulics still are leaking too.
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