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Old 08-08-2013, 06:28 PM   #1
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Jacks Antenna

I was washing the coach today and noticed that the antenna head on my Jacks antenna has come off of the mounting base. Not sure if there is a way to reattach. It looks like it just slides on to the base, but why did it come off. I didn't hit any low hanging limbs.
2012 Journey 42E
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Old 08-10-2013, 02:42 PM   #2
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Jacks antenna???
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Old 08-10-2013, 11:03 PM   #3
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What in the world is a "Jack's Antenna?"
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Old 08-10-2013, 11:18 PM   #4
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Believe the reference is to the Jack Digital Antenna, manufactured by King Controls.

More information at:
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Old 08-11-2013, 07:20 AM   #5
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Do you just the head that attached to your existing crank up or do you have the unit that is mounted to the roof?
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Old 08-12-2013, 07:30 AM   #6
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if it is not mounted on the mast, look inside, the knob that you turn with may be loose. something may have come loose that you need to fix from inside. I can not remember exactly how it went together, but it sounds like something came loose that has to be fixed from the inside.
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Old 08-12-2013, 08:00 AM   #7
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Give tech support a call (952-922-6889) looks like the top part is sealed at the factory.
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Old 08-12-2013, 08:14 AM   #8
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Jack Antenna

While returning home, 1 block away, tree limb took off Jack mounted on roof. Needed to replace base and one or two small pieces. Trying to come up with a deflector for limbs. The jack sits there looking to capture a limb. All else on the roof is slanted back so that any small limb will slide over.
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Old 08-12-2013, 09:16 AM   #9
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I hope I understand what you are saying. Look at Fig 2 on the installation instructions and you will see the head is attached with 4 screws.
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Old 08-12-2013, 04:41 PM   #10
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Thanks to all who have replied. I had the unit apart and it looks like the extension shaft broke, still not sure how it happened. I have been trying to call tech. support but have a 2 hr. call back window.
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antenna, jacks

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