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Old 03-19-2017, 07:57 AM   #1
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HWH Leveling Jacks and slides Control Box?

Troubleshooting and need help identifying control box location?

I checked for other threads about this problem, there are so many, but could not find one with the same exact issue, so I thought I would ask.

Pull in to campground Friday and when we went to put the jacks down they started and quit after just a half a minute, heard it sound like the motor was really straining. We retracted and tried again and this time, nothing happened, just a clicking sound like a starter solenoid on an old car with a low battery.

Luckily we were in a level spot so we decided to not let it ruin our weekend ad started to put the slides out, no luck, same symptoms. I did manage to get the bedroom slide out by helping it, but did not try to hard on the dinning room slide.

Got out the HWH manual and it lists several things that can go bad, the easiest was a bad ground ( checked that first, all good ) so next I visually checked all the connections and now want to look at the control box and can use some help finding it.

Thanks in advance.
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Old 03-19-2017, 08:51 AM   #2
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I previously had a 2010 Tour. The HWH control box was facing forward on a horizontal surface just inboard of the right front tire. The motor and hydraulic fluid container were basically inboard of the steps that lead into the coach.
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Old 03-19-2017, 02:18 PM   #3
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I had something similar happen. It turned out to be a failed motor. You can check that with a 12V tester. If there is power to the main post on the pump motor when you hit the switch to move a slide in or out it would indicate a bad motor. Good luck with your problem. When you determine what problem is post your report in this thread. We all learn from each other.

Thanks;
Don
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Old 03-19-2017, 04:29 PM   #4
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Quote:
Originally Posted by rbradd View Post
Troubleshooting and need help identifying control box location?

I checked for other threads about this problem, there are so many, but could not find one with the same exact issue, so I thought I would ask.

Pull in to campground Friday and when we went to put the jacks down they started and quit after just a half a minute, heard it sound like the motor was really straining. We retracted and tried again and this time, nothing happened, just a clicking sound like a starter solenoid on an old car with a low battery.

Luckily we were in a level spot so we decided to not let it ruin our weekend ad started to put the slides out, no luck, same symptoms. I did manage to get the bedroom slide out by helping it, but did not try to hard on the dinning room slide.

Got out the HWH manual and it lists several things that can go bad, the easiest was a bad ground ( checked that first, all good ) so next I visually checked all the connections and now want to look at the control box and can use some help finding it.

Thanks in advance.
See if anything in here helps: http://www.hwh.com/ml33832.pdf
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Old 03-21-2017, 08:32 AM   #5
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Rbradd.
It would be very helpful if you told in you post the make & model of your coach. The location on my Adventure is on the front left behind the front left wheel. A compartment door is required to be open to see the box & when I open the left slide there is full access to the HWH box, motors & Solenoids.
No idea what model & location for you without more info. Good luck.
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Old 03-21-2017, 11:57 AM   #6
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Rbradd.
It would be very helpful if you told in you post the make & model of your coach. The location on my Adventure is on the front left behind the front left wheel. A compartment door is required to be open to see the box & when I open the left slide there is full access to the HWH box, motors & Solenoids.
No idea what model & location for you without more info. Good luck.
Thanks for pointing out that I never finished my signature, I never noticed and assumed everyone knew, Mi Bad.

I have a 2001 Winnebago Journey 32t DP, I appreciate the feedback and will keep up with this thread until it is resolved. It's raining so it is hard to get motivated to troubleshoot today, plus work keeps getting in the way of my fun.

I have an appt Friday to get the diagnostics done, but so far I have narrowed the problem down to a bad pump or pump motor. It is no longer manufactured ( of course) but I did find one online and am waiting to pull the trigger until I am sure that is what the problem is. $499.00 plus tax and shipping, so I want to be sure.

Thanks again to everyone that has helped me, it is appreciated.
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Old 03-21-2017, 12:36 PM   #7
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Originally Posted by rbradd View Post
Thanks for pointing out that I never finished my signature, I never noticed and assumed everyone knew, Mi Bad.

I have a 2001 Winnebago Journey 32t DP, I appreciate the feedback and will keep up with this thread until it is resolved. It's raining so it is hard to get motivated to troubleshoot today, plus work keeps getting in the way of my fun.

I have an appt Friday to get the diagnostics done, but so far I have narrowed the problem down to a bad pump or pump motor. It is no longer manufactured ( of course) but I did find one online and am waiting to pull the trigger until I am sure that is what the problem is. $499.00 plus tax and shipping, so I want to be sure.

Thanks again to everyone that has helped me, it is appreciated.
OK. Good to know. For me I have had two failures of my HWH system. Both covered by warranty when new. Both caused my slides to move out while traveling! Oops not good, my slide locks caught the movement an held the slides! Always use the locks. Anyway the first was a solenoid pump just blew out right on top of the control unit. The second was a high pressure hydraulic hose blew apart. The hose is like 30 feet long, to equalize pressure in the system. Wow never knew. Have had no issues since. Let us know how this works out for you.

Good luck.
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Old 03-21-2017, 04:33 PM   #8
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Quote:
Originally Posted by rbradd View Post


I have an appt Friday to get the diagnostics done, but so far I have narrowed the problem down to a bad pump or pump motor. It is no longer manufactured ( of course) but I did find one online and am waiting to pull the trigger until I am sure that is what the problem is. $499.00 plus tax and shipping, so I want to be sure.
Who told you HWH Pumps and motors are no longer manufactured? I have a hard time believing that. I have been to their plant several times at Moscow, IA. They are alive and well. If you heard that from someone who is uninformed give, HWH a call at 800-321-3494 and ask if you can order parts from them for your system. I have HWH jacks and slides in my coach. I received some O-rings for my pump check valves on top of my pump. a year or so ago. I talked with Paul the owner in their booth at a FMCA Rally a couple of years ago.

I was Rally Master for our WISWIT State Rally last July and they sent me a case of their rocking calendars to give to our Rally Attendees.

If you find they no longer have parts available for their HWH systems please PM me. I do not want to post false information.

Thanks;

Don
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Old 03-21-2017, 06:16 PM   #9
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Who told you HWH Pumps and motors are no longer manufactured? I have a hard time believing that. I have been to their plant several times at Moscow, IA. They are alive and well. If you heard that from someone who is uninformed give, HWH a call at 800-321-3494 and ask if you can order parts from them for your system. I have HWH jacks and slides in my coach. I received some O-rings for my pump check valves on top of my pump. a year or so ago. I talked with Paul the owner in their booth at a FMCA Rally a couple of years ago.

I was Rally Master for our WISWIT State Rally last July and they sent me a case of their rocking calendars to give to our Rally Attendees.

If you find they no longer have parts available for their HWH systems please PM me. I do not want to post false information.

Thanks;

Don
Hey Don,
HWH does not make the pump for my particular unit anymore, AP2260 is obsolete I guess. The have another pump/motor for a later model they recommend but from what I have learned researching these forums, there is quite a bit of fabrication needed to retrofit them, more than I want to try anyway.

Thanks for you the feedback, I should have been more specific when I said they did not make the product anymore, I only meant for my unit.
Rick
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Old 03-21-2017, 07:58 PM   #10
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I don't see any mention of checking hydraulic fluid level. The leveling and slide systems have separate motors but do share a common fluid reservoir. If the fluid level is low it could cause the symptoms described. Sounds like both motors are working but not enough fluid to develop usable hydraulic pressure.
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Old 03-21-2017, 08:03 PM   #11
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Forgot to mention: on our 2002 Horizon 32TD the HWH pumps, valves, and reservoir were located just forward of the wet bay, accessible via the rear door on the lounge slide cargo compartment.
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Old 03-21-2017, 08:34 PM   #12
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On my coach the control box is located on the firewall in front of the steering column, it is a silver box held in place with a velcro strap
for parts and information contact: Stuart Services (Chuck)
Have the "AP" number from the top of the pump tank and he can tell what system and parts you will need.They are Certified HWH installers.
800-826-6267They are located in Elkart, IN and I have ordered parts from them for my system
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Old 03-22-2017, 05:20 AM   #13
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Originally Posted by rbradd View Post
Hey Don,
HWH does not make the pump for my particular unit anymore, AP2260 is obsolete I guess. The have another pump/motor for a later model they recommend but from what I have learned researching these forums, there is quite a bit of fabrication needed to retrofit them, more than I want to try anyway.

Thanks for you the feedback, I should have been more specific when I said they did not make the product anymore, I only meant for my unit.
Rick
Rick, I read on one of these HWH threads that some folks have found a plow motor that will do the job. You might consider taking your motor to NAPA or some other good auto parts store.
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Old 03-23-2017, 07:20 AM   #14
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I have a 02 32T Journey. You have received some good advice so far.

The first thing I would do is check oil level with jacks up and slides in.

Check to see if power to motor is present when the slide or jack switch is activated.. If not, check ground on motor. I believe the strap that holds the solenoid around the motor also acts as ground. If voltage is present and the motor won't run the chances are the motor is bad.

If you have a company near you that rebuilds alternators/starters they may be able to rebuild your motor. If not check internet as these pumps are also used in snowplow applications. I did buy mine from HWH several years ago.

On my coach has the control box is attached to the firewall with velcro inside the coach next to where the steering post goes through the floor. You have to get on the floor with flashlight to see it and unplug it. If memory serves me it has a fuse attached so check it. You can send the control back to HWH for checking and repairing. They will only charge you for what they replace. You may also want to send the keypad for HWH to check.

This, along with previous posts may help you locate and repair your problem.

Good luck.
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