Reply
 
Thread Tools Search this Thread Display Modes
 
Old 03-14-2017, 10:28 AM   #1
Winnebago Camper
 
Join Date: Sep 2012
Posts: 9
HWH jacks won't store

i have a 2004 itasca with hwh jacks that wont come up in store position put will work with up or down buttons.
dalesally is offline   Reply With Quote
Old 03-14-2017, 11:07 AM   #2
Winnebago Owner
 
Join Date: Jun 2005
Location: behind the steering wheel
Posts: 95
download a service manual. check the output from the touch pad to the control box, by having some one observe the leds in the control box while some one else operates the touch pad.
there is a diagram in the manual that shows the location of the solenoid leds in the control box that have power to them(YELLOW LED), and when they are opened ,(RED LED). all should light up when store is pushed. follow the diagnostic steps
to check the touch pad, harness and control box. its more likely to be the control box. dont just throw parts at it.
let me know if i can help. 602-549-3638 paul maddox
i do work for hwh.
i do not sell parts or solicit service work on this forum.
azpete is offline   Reply With Quote
Old 03-28-2017, 11:57 AM   #3
Winnebago Camper
 
Join Date: Sep 2012
Posts: 9
Quote:
Originally Posted by dalesally View Post
i have a 2004 itasca with hwh jacks that wont come up in store position put will work with up or down buttons.
hwh emailed me and diagnosed the problem, and gave me the part number of the touch pad and price ordered a new one was very quick delivery works good .thanks HWH
dalesally is offline   Reply With Quote
Old 04-06-2017, 02:49 PM   #4
Winnebago Camper
 
Join Date: Sep 2012
Posts: 9
Quote:
Originally Posted by dalesally View Post
hwh emailed me and diagnosed the problem, and gave me the part number of the touch pad and price ordered a new one was very quick delivery works good .thanks HWH
up date went to move rv today and have the same problem [ no retract in store ] but they will retract in level position. I do notice a change in buzzer when I press and hold any button. need help thanks
dalesally is offline   Reply With Quote
Old 04-06-2017, 04:18 PM   #5
Winnebago Camper
 
Join Date: Sep 2016
Location: Sarasota, FL
Posts: 6
Did you try following Azpete's advice in the 2nd post? He works for HWH and is a senior tech.
__________________
Rick and Larrie Dee
1997 40' Newmar London Aire DP
C8.3 (Mechanical) 325 Spartan MM
Bringing her back to her glory.
RKins is offline   Reply With Quote
Old 04-07-2017, 09:29 AM   #6
Winnebago Camper
 
Join Date: Sep 2012
Posts: 9
jacks

Quote:
Originally Posted by RKins View Post
Did you try following Azpete's advice in the 2nd post? He works for HWH and is a senior tech.
I tried to follow azpete's test but I found my system has no red or yellow wires Thanks dale
dalesally is offline   Reply With Quote
Old 04-07-2017, 11:46 AM   #7
Winnebago Owner
 
4x4van's Avatar
 
Join Date: Apr 2011
Location: SoCal
Posts: 125
Quote:
Originally Posted by dalesally View Post
I tried to follow azpete's test but I found my system has no red or yellow wires Thanks dale
You're not looking for wires, you're looking for LEDs. The control box (under the RV where the pump & solenoids are) on the HWH system has a clear panel that allows visibility of the circuit board/fuses/etc. You need to operate the touch panel inside while someone looks at the control box to see what (if any) LEDs are lighting up.
__________________
You don't stop playing because you grow old...You grow old because you stop playing!
2004 Itasca M30W
4x4van is offline   Reply With Quote
Old 04-07-2017, 06:16 PM   #8
Winnebago Camper
 
Join Date: Sep 2016
Location: Sarasota, FL
Posts: 6
^^ what he said. Paul (azpete) is a great asset - for free.
Here is a link to the page to get operating manuals and also service manuals. http://www.hwhcorp.com/homeland4.html
Download the one that looks like yours (you need the service manual) and read it - good stuff in there. Then reach out to Paul here online if you followed the manual and didn't get results and he'll help you. He helped me a lot.
__________________
Rick and Larrie Dee
1997 40' Newmar London Aire DP
C8.3 (Mechanical) 325 Spartan MM
Bringing her back to her glory.
RKins is offline   Reply With Quote
Old 04-08-2017, 12:20 PM   #9
Winnebago Camper
 
Join Date: Sep 2012
Posts: 9
jack

Quote:
Originally Posted by azpete View Post
download a service manual. check the output from the touch pad to the control box, by having some one observe the leds in the control box while some one else operates the touch pad.
there is a diagram in the manual that shows the location of the solenoid leds in the control box that have power to them(YELLOW LED), and when they are opened ,(RED LED). all should light up when store is pushed. follow the diagnostic steps
to check the touch pad, harness and control box. its more likely to be the control box. dont just throw parts at it.
let me know if i can help. 602-549-3638 paul maddox
i do work for hwh.
i do not sell parts or solicit service work on this forum.
there is no lights in control box when buttons are pushed now the store or level buttons only flash when pressed won't stay on
dalesally is offline   Reply With Quote
Old 04-15-2017, 09:39 AM   #10
Winnebago Owner
 
Join Date: Jun 2005
Location: behind the steering wheel
Posts: 95
using the service manual as a reference, look first for the link lights. there is one on both touch pad and control box. both must be flashing when the system is activated. check the output from the touch pad to the control box at the back of the touch pad.. then check the corresponding connector going into the box. unplug it, and check the correct pin for a 12 v signal. each pin has a designated position in the plug, and each wire has a printed number on it. if you have a signal from the touch pad, at the plug in connector, and nothing inside the control box as far as lit leds. send your box in to be repaired.. its a good idea to send both touch pad and control box together, even though the touch pad is new. some symptoms are the same on both pieces.
its hard doing a diagnosis over the phone, the only way is to do the step by step diagnosis yourself. if it works in manual mode, there is only the electronics part left.
that is the harness, touch pad, and the control box.
since your new touch pad worked when you first installed it, that leaves the control box. if it was the harness, it wouldnt work in manual. thats why i recommend repairing the control box.
azpete is offline   Reply With Quote
Old 04-16-2017, 09:35 AM   #11
Winnebago Camper
 
Join Date: Nov 2016
Posts: 42
I have a coach with the what i believe is the 625 HWH system. I do not have any issues other than lack of knowledge on my part, but there is one thing that I am curious about. My control pad has cracks around the buttons, does not seem to affect the system, but was wondering if I should replace. Hope I'm not out of line posting this here.
__________________
Will and Maria
2005 Winnebago Vectra 40AD
wstalker is offline   Reply With Quote
Old 04-16-2017, 02:21 PM   #12
Winnebago Camper
 
Join Date: Sep 2016
Location: Sarasota, FL
Posts: 6
Here is a link to manuals and videos about the 625 system These pages are in Adobe PDF format

Paul can advise you on the touchpad.
__________________
Rick and Larrie Dee
1997 40' Newmar London Aire DP
C8.3 (Mechanical) 325 Spartan MM
Bringing her back to her glory.
RKins is offline   Reply With Quote
Old 04-16-2017, 07:04 PM   #13
RKL
Winnebago Owner
 
Join Date: Apr 2009
Posts: 131
On the 625 ststem on my. 2002 journey, if the store button doesn't raise all the jacks, can you raise the stuck jacks by hitting the "up" or "down" buttons instead of the store button? Thks Rkl
__________________
2002 Journey 36GD, Roadmaster Blackhawk tow system, 2006 Jeep Commander Hemi, 2005 Jeep Wrangler...Webster NY/Ft Myers Fl.
RKL is offline   Reply With Quote
Old 04-16-2017, 07:31 PM   #14
Winnebago Camper
 
Spk64's Avatar
 
Join Date: Apr 2014
Location: Floyds Knobs, In.
Posts: 16
I had a few cracks on ours also. I did go ahead and purchase a new one as I did not want an issue while out. Ended up swapping them out and put the old one in storage as a spare.
__________________
Steve
2002 Newmar Mountain Aire 4095
Spk64 is offline   Reply With Quote
Reply

Tags
jacks, hwh


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
HWH Jacks won't retract CaptainBC General Maintenance and Repair 6 07-17-2014 08:31 AM
Ok to Winter Store with Leveling Jacks Down and Slide-outs Extended? Webtrender General Maintenance and Repair 8 11-04-2008 11:13 AM
Whats the best way to store the coach (electrically) clv5464 Electrical | Charging, Solar and Electronics 11 07-27-2006 12:27 PM
Where do you store those dining chairs while mobile? John_Canfield Winnebago General Discussions 16 05-30-2005 09:44 AM

» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Winnebago Industries or any of its affiliates. This is an independent, unofficial site.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 05:18 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.