entry door mechanism not working

[Carnles]

OK...I need some help with my entry door. The mechanism works when I open the door from the inside but not from the outside. I have tried spraying some liquid wrench in there and that didn't help. My dealer said to try it with the RV off the jacks but it is a problem with the latching assembly, not a chassis misalignment issue. Any ideas?

[Carnles]

OK...I need some help with my entry door. The mechanism works when I open the door from the inside but not from the outside. I have tried spraying some liquid wrench in there and that didn't help. My dealer said to try it with the RV off the jacks but it is a problem with the latching assembly, not a chassis misalignment issue. Any ideas?

[Gary the Wombat]

It sounds like it might be something as simple as the lever that the exterior paddle operates may have come loose. I recently had to replace my entire lock assembly because someone tried to break in and destroyed the locks. While I had it off (3 t-20 Torx screws holds mine in) I had a good look at the assembly and is is pretty simple. Good luck.

I agree with you that if it operates from the inside, it's probably not a chassis issue.

[NCTom]

Carnles,
I have a 2007 Tour FD40 and have recently experienced the same problem as you. You're right it has nothing to do with the jacks. I was in Forest City last week getting warranty work done and they couldn't duplicate the problem. It worked fine until I got home and it started again. It doesn't occur every time, but enough to really be annoying. If you hear of a fix, please share it with me. Perhaps we need to get on another motorhome site and see how many more are having this problem.

[traveler of california]

I notice both of you have newer models. I have an '01 and experienced the same problem and could not open from the outside at all. I had to climb through a window to gain access.

There was an adjustment screw on the side of the door on my older model. Do you have this? When I adjusted the nut it worked for awhile, but eventually I had to replace the entire mechanism.

There was a thread on this topic but I don't recall the subject.

Nick, '01 Journey

[Doug Sage]

I had the same problem with a Brand X motorhome door mechanism. It turned out that the mechanism was worn internally and the only solution was to replace the entire thing.

[Carnles]

NCTom--

A mobile repair guy came and tore apart the lock (and put a nice little scratch on the outside of the door in the process). It seemed to be a simple bit of mechanics with no cause that was evident. Then I removed the little piece of "tape" that covers the adjustment nut and when it was all put back together it worked like a charm once we adjusted that nut. It seems to work like new for the time being.

[Carnles]

Just so no one is left out in the cold (literally), the abovementioned fix worked for two days...we are currently awaiting a locksmith to help us get back into our RV. I will post the final (hopefully) repair technique when it happens. Say a prayer for us!