Reply
 
Thread Tools Search this Thread Display Modes
 
Old 03-01-2019, 07:21 AM   #1
Winnebago Camper
 
Join Date: Feb 2019
Posts: 9
Chassis Infotainment Center

We have a 1 month old 2019 Navion 24D on a MB Sprinter chassis. This warning greeted us yesterday when we arrived at the RV.

I've been through the "Settings" on the unit, but can't find anything that helps. Everything on the unit seems to be working, but the "Error" message won't go away. Has anyone had this issue? What can I do to fix it?



The text on the screen says: "Application RadioApp.exe encountered a serious error and must shut down."


Thanks, Bob
Attached Thumbnails
Click image for larger version

Name:	RV Radio Pic.jpg
Views:	60
Size:	214.7 KB
ID:	171215  
__________________
Bob & Debbie
2019 Navion 24D
Pensacola, FL
Skylake is offline   Reply With Quote
Old 03-01-2019, 07:36 AM   #2
Site Team
 
WinnieView's Avatar
 
Join Date: Nov 2018
Location: Grand Canyon State
Posts: 302
According to this post from yesterday you may want to contact River Park directly instead of Winnebago or one its dealers;

http://www.winnieowners.com/forums/f...em-353871.html
__________________
2014 View Profile 24G
WinnieView is offline   Reply With Quote
Old 03-01-2019, 07:51 AM   #3
Site Team
 
creativepart's Avatar
 
Join Date: Sep 2009
Location: Spring Branch, TX
Posts: 856
Yes, contact Riverpark tech support:
tel: (800) 442-7717

Believe it or not the Xite system runs on a Windows embedded system. Which is why that error message looks like an old Windows computer error message.
__________________
2017 Winnebago Adventurer 37F
2016 Lincoln MKX Toad
creativepart is offline   Reply With Quote
Old 03-01-2019, 08:31 AM   #4
Winnebago Camper
 
Join Date: Feb 2019
Posts: 9
Infotainment System

Thanks WV. Contacted RiverPark (800.442.7717) and talked to Josh. He's sending me info on rebooting the system. We'll see how it works out.

Bob
__________________
Bob & Debbie
2019 Navion 24D
Pensacola, FL
Skylake is offline   Reply With Quote
Old 03-17-2019, 05:57 PM   #5
Winnebago Camper
 
Join Date: Feb 2018
Location: Northern Virginia
Posts: 7
Try this...

Take out the SD chip, download the RMD docking software to your computer and update the software on the chip. Fixed my problems...
Markap6 is offline   Reply With Quote
Old 03-18-2019, 09:16 AM   #6
Winnebago Camper
 
pierider's Avatar
 
Join Date: Mar 2010
Location: Pagosa Springs, Colorado
Posts: 7
We had the same issue and after a non responsive update using the docking software they sent a replacement chip and all is good. checking for updates is a good idea to perform which I do every 4 months or so
__________________
Peter and Corky Piepul
Pagosa Springs, Colorado
pierider is offline   Reply With Quote
Old 03-18-2019, 10:04 AM   #7
Winnebago Camper
 
Diesel-Lover's Avatar
 
Join Date: Nov 2002
Location: OH
Posts: 48
Wow 1 month old Winnie and you are already going to the parts makers that they cobble

Amazing, if we keep this acceptance of low level of warranty service, next time we will be going to the nut maker and the faucet maker and the tank maker and the fridge maker and the microwave maker..... with winnie having no responsibilities but to mark stuff up by 300 percent!

Can you imagine Ford or Chevy or Nissan telling you to go to the radio maker while the car is one month old, or you even thinking of or doing the same?
__________________
RUSTIC is good.
Kudos to those who make Local, State & Federal Parks & Campgrounds possible and to those picking up the slack by Providing Private Campgrounds.
Diesel-Lover is offline   Reply With Quote
Old 03-18-2019, 10:08 AM   #8
Winnebago Camper
 
Diesel-Lover's Avatar
 
Join Date: Nov 2002
Location: OH
Posts: 48
BTW

River Park this is fantastic, a company and its employees that step up and take care of customers. Congratulations you all rock. Best way to build a reputation in this era of momentary dealings. The pride in your product shows and we old folks appreciate that kinda of attention and practice and will be loyal as well.
__________________
RUSTIC is good.
Kudos to those who make Local, State & Federal Parks & Campgrounds possible and to those picking up the slack by Providing Private Campgrounds.
Diesel-Lover is offline   Reply With Quote
Old 03-18-2019, 10:14 AM   #9
Site Team
 
creativepart's Avatar
 
Join Date: Sep 2009
Location: Spring Branch, TX
Posts: 856
Quote:
Originally Posted by Diesel-Lover View Post
Amazing, if we keep this acceptance of low level of warranty service, next time we will be going to the nut maker and the faucet maker and the tank maker and the fridge maker and the microwave maker..... with winnie having no responsibilities but to mark stuff up by 300 percent!

Can you imagine Ford or Chevy or Nissan telling you to go to the radio maker while the car is one month old, or you even thinking of or doing the same?
Well, yes. But you do what you have to do. And whatever is most expedient. You could go to the dealer, who contacts WBGO, and WBGO tells the dealer to contact Riverpark and nothing happens. Nothing gets fixed and your RV is stuck at the dealer for 45 days without anything being fixed.

And... by the way the auto companies make their own radio and put their name on it. In fact, 60% of your RV is made by some other company with their own warranty and support staff. That's why you take a Winnebago Gas Class A for all Ford chassis work and support to FORD.

You can't compare RVs to autos. Not in how they are made, serviced, purchased or designed. It's not the same thing.
__________________
2017 Winnebago Adventurer 37F
2016 Lincoln MKX Toad
creativepart is offline   Reply With Quote
Reply

Tags
chassis


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Infotainment Center Problems in 2015 Itasca Cambria 30J denbozz67 Electrical | Charging, Solar and Electronics 19 06-29-2018 03:07 PM
DVD disapeared from menu in Infotainment center dero Tech | Toys and Gear 8 12-28-2016 05:45 PM
Infotainment Center Rand McNally RV GPS bz_ny Tech | Toys and Gear 33 01-21-2016 09:14 AM
Infotainment Center User Manual & Questions rk911 Tech | Toys and Gear 25 09-14-2015 12:22 PM
XSG2NA infotainment center hutchg Electrical | Charging, Solar and Electronics 12 10-10-2014 09:06 PM

» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Winnebago Industries or any of its affiliates. This is an independent, unofficial site.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 10:26 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.