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Old 08-10-2016, 07:23 AM   #1
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1 day old Sunova jack alarm

We picked up our 2017 Sunova 36Z yesterday and I had a problem with an alarm going off the first time I used the jacks. I hit the auto level button and a few seconds after the first jacks touched the ground a loud beeping alert went off in the coach, and continued beeping even after the leveling process had completed.

I was in our driveway and know from our previous RV (2010 Sunstar 32k) that the pitch is to great for the jacks to perfectly level. On the Sunstar it would finish the level process and flash two lights to show I wasn't perfectly level, but it worked. I am wondering if the alarm on the new RV is to indicate perfect level can not be achieved.

Does anyone have any experience with this they can share? I would like to be able to have the jacks down in my driveway even if the coach isn't level, but the alarm was too loud and would only stop when I retraced the jacks.
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Old 08-10-2016, 10:12 AM   #2
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I wouldn't try to level if it can't be accomplished. Try somewhere flat and see what happens and look in the product section of your infocase and see what it says. In my opinion I wouldn't try to force the system to work when you know it can't.
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Old 08-10-2016, 10:18 AM   #3
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Does it have a manual mode so you can use the jacks for stabilizing vs. leveling?
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Old 08-10-2016, 11:18 AM   #4
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We picked up our 2017 Sunova 36Z yesterday and I had a problem with an alarm going off the first time I used the jacks. I hit the auto level button and a few seconds after the first jacks touched the ground a loud beeping alert went off in the coach, and continued beeping even after the leveling process had completed.

on My 08 Phaeton, this is normal as it reminds you the jacks are deployed till you turn off the key. may or may not apply o your issues.
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Old 08-11-2016, 12:06 PM   #5
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I wouldn't try to level if it can't be accomplished. Try somewhere flat and see what happens and look in the product section of your infocase and see what it says. In my opinion I wouldn't try to force the system to work when you know it can't.
Good idea. This weekend I'm going to try and level on a flat area and see what happens.
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Old 08-11-2016, 12:07 PM   #6
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Does it have a manual mode so you can use the jacks for stabilizing vs. leveling?
It does have a manual mode and I'll try what you suggest. Thanks for the tip.
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Old 08-11-2016, 01:43 PM   #7
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That is a warning alarm telling you your jacks are down along with the red jacks down light. Both go off when you shut-off the ignition switch.
Try that first. That is the way it is supposed to work. Both will come on again when switch is turned on and won't stop until all jacks are fully retracted.
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Old 08-11-2016, 01:59 PM   #8
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That is a warning alarm telling you your jacks are down along with the red jacks down light. Both go off when you shut-off the ignition switch.
Try that first. That is the way it is supposed to work. Both will come on again when switch is turned on and won't stop until all jacks are fully retracted.
Yikes, I hope you are wrong about this. The alarm sound was ear piercing and it would make my dogs go crazy.
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Old 08-12-2016, 06:19 AM   #9
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Please advise as to how you make out. Just remember it is suggested that you have engine running when you deploy jacks and operate slide-outs.
That is how my Solei works !
Good Luck.
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Old 08-12-2016, 06:44 AM   #10
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Please post how you make out. Remember it is suggested that engine be running when deploying jacks and also when moving slide-outs. That's how it works in my 2016 Solei.
Good Luck!
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Old 08-13-2016, 10:28 AM   #11
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Sorry, Double post!
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Old 08-13-2016, 10:58 AM   #12
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I started a new thread, the problem has gotten a lot worse.

http://www.irv2.com/forums/f101/2017...es-303857.html
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Old 08-21-2016, 07:29 AM   #13
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Yikes, I hope you are wrong about this. The alarm sound was ear piercing and it would make my dogs go crazy.
He is not wrong. As long as the jacks are down and the ignition switch is on the alarm will sound.

It is a safety feature to hopefully keep you from trying to drive off with the jacks in the down position
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Old 08-21-2016, 05:06 PM   #14
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He is not wrong. As long as the jacks are down and the ignition switch is on the alarm will sound.

It is a safety feature to hopefully keep you from trying to drive off with the jacks in the down position
Right you are. Kind of annoying, but we can deal with it.
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